AppleOne Employment Services ยท 4 days ago
B2B CUSTOMER SERVICE REPRESENTATIVE
Santa Fe Springs, CA
Full-time
Onsite
Mid Level
3+ years expAppleOne Employment Services is seeking a B2B Customer Service Representative to serve as the primary point of contact for B2B clients. The role involves managing client escalations, collaborating with various teams to resolve customer issues, and maintaining accurate CRM documentation.
RecruitingStaffing Agency
Responsibilities
Serving as the primary point of contact for B2B clients, managing client escalations, complex service requests, and high-value accounts
Collaborating with sales, operations, and product teams to resolve customer issues, ensure on-time service delivery, and drive account growth
Maintaining accurate CRM documentation, ensuring all client communications, updates, and escalations are properly recorded
Qualification
Required
High school diploma or equivalent
3+ years of experience in B2B customer support or account management
Proficiency with Microsoft Excel
Excellent attention-to-detail
Familiarity with CRM platforms, order management systems, and other business tools
Benefits
Major medical
Dental
Vision
401k
Statutory sick pay
Company
AppleOne Employment Services
A full-service employment company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julio Ramirez, CSP
Staffing Partner
Veronica Vasquez-Gomez (She/Her)
Recruiting Partner
Company data provided by crunchbase