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EDI Staffing, an EDI Specialists Company · 3 months ago

IT ERP Manager

Queens, NY

Full-time

Hybrid

Director/Executive

10+ years exp

EDI Staffing is an EDI Specialists Company seeking an IT ERP Manager to oversee the implementation and optimization of ERP/TMS systems. The role involves managing a team of IT professionals and ensuring seamless service delivery while driving continuous improvement in business processes.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Lead ERP System Management

Team Leadership

Lead IT ERP Service Operations

Drive Continuous Improvement

Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently

Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes

Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run

Ensure system stability and compliance with relevant regulations and security standards

Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs

Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth

Ensure service excellence and seamless delivery of IT Logistics & Finance services

Managing enhancements, new feature development, incidents, and standard change request to be delivered on time

Manage relationship with external vendors and service providers to ensure the delivery of high-quality services

Create and maintain knowledge base for internal IT (team and service desk) and end-user usage

Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio

Ensure compliance with IT policies and procedures, including data security and privacy

Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness

Stay up-to-date with emerging IT trends, technologies, and industry best practices

Proactively identify opportunities for process improvement, system optimization, and automation

Qualification

TMS/ERP platform experienceProject ManagementTeam LeadershipITIL FoundationAgile/ScrumB2B IntegrationEnglishConversational Mandarin

Required

Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field

10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles

5+ years of experience in managing IT professionals, including both internal stakeholders and external suppliers/consultants

Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar)

Proven experience delivering IT projects and implementations, such as new feature deployments, TMS deployment, B2B Integrations(eg. EDI), etc

Service Management and Project Management experience