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Transworld · 1 day ago

Remote Customer Service Rep - Position Starting 2/9/2026

United States

Full-time

Remote

New Grad, Entry Level

$16.50/hr - $16.50/hr

Transworld Systems Inc. is seeking ambitious and self-motivated individuals for a rewarding career as a Remote Customer Service Representative. This role involves answering inbound calls regarding billing inquiries, payment arrangements, and service requests, while providing excellent customer support.

LogisticsSupply Chain Management

Responsibilities

Answer inbound calls regarding:

+ Billing inquires

+ Disconnect/Reconnect

+ Payment Arrangements

+ Budget Billings

+ Make payments

+ Process trouble and outage orders

+ Move In/Out Service

+ Assist with My Account (Online Accts)

Qualification

Call center experienceComputer navigationTyping 35-40 WPMMultitasking skillsCamera etiquetteOvertime willingnessInternet speed requirementsGreat communicationFlexibility

Required

Must have prior call center experience

Great Attendance

Computer Navigation skills

Must be able to type minimally 35-40 WPM

Great Communication skills

Camera etiquette – Cameras are required to be on during training from start to end

Flexible - production shifts vary from 7am-8pm EST

Open to working overtime – We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends

Adhere to a 20-minute daily break 1 hour lunch

Multitask Skills

Adequate Internet of 20mbps download 10 upload

Broadband internet connection (No DSL, or Dial Up)

Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)

Speed Test Results: 25 mbps download, 20 mbps upload

Benefits

Paid training

Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!