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Gateway · 1 day ago

Operations Team Member

Miramar, FL

Full-time

Onsite

Entry Level

$18/hr - $18/hr

1+ years exp

Gateway Services Inc. is North America’s leading accredited pet aftercare provider, offering a compassionate and respectful environment for pet aftercare services. The Operations Team Member is responsible for operating equipment, creating memorial items, and ensuring quality control while maintaining a safe and efficient workspace.

BankingFinanceFinancial Services

No H1B

Responsibilities

Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time

Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence

Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests

Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting

Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder

Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles

Other duties as assigned

Qualification

Safety CommitmentCustomer FocusProblem SolvingAttention to DetailCompassionVerbal CommunicationTeam PlayerTime ManagementAdaptability

Required

High school diploma or equivalent

Minimum of 12 months experience in a service industry

Valid Driver License may be required

Passion for Pets - Caring, patient, kind, and empathetic

Customer Focus - Prioritize quality, safety, and ethics

Problem Solving – Developing Solutions and Quick Thinking

Proven team player who is flexible and adaptable

Energetic, self-motivated, and results oriented

Good verbal communication skills

Excellent time management skills with a proven ability to meet deadlines

The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team

Safety - Committed to working in a safe environment, e.g., OSHA

Strong attention to detail

Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion

Regular lifting/moving 100+ lbs

Regularly be exposed to elevated noise levels

Regularly be exposed to elevated heat levels

Regular handling of deceased pets

Benefits

+ 3 national medical plans that pay 100% after the members’ deductible and copays

+ 2 national dental plans that cover many services at no cost to the plan members

+ National vision plan

+ Company paid Life/ AD&D,and LTD for all full-time employees

+ Chance to purchase additional Life/AD&D coverage at discounted rates

+ Critical Illness, Accident and Pet insurance are offered as an employee’s choice

+ Tax savings account: HSA, Health and Dependent Care FSAs

+ 401(k) Retirement plan

Potential for Career Growth

Employee Assistance Program

Paid Holidays & Time Off

A Sense of Community

Great Hearts & Minds Scholarship Program

Gateway Tuition Reimbursement Program

Company

Gateway

Gateway, headquartered in Jenks, Oklahoma, is a leading financial institution that provides banking and mortgage services to individuals and businesses.

Founded in 2019

Jenks, Oklahoma, USA

1001-5000 employees