Clark's Termite & Pest Control ยท 4 days ago
Customer Loyalty Representative - On-site
OCEAN ISL BCH,NC,US
Full-time
Onsite
Entry Level
2+ years expClark's Termite & Pest Control is a dedicated pest control company seeking a full-time Customer Service Representative to join their team. The role focuses on providing exceptional customer service, scheduling appointments, and assisting customers with their needs to ensure a positive experience.
Professional Services
Responsibilities
Practice honesty, integrity, and passion every day
Assist customers with a friendly, upbeat, and helpful attitude each time
Resolve a customer's call or email in a timely and accurate fashion
Communicate and share information professionally and kindly among other teammates while following the manager's instructions
Take the initiative to research, investigate, and come up with solutions to solve our customer's problems
Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center
Qualification
Required
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
The ability to multi-task and thrive in a fast-paced environment
The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused
Strong verbal and written communication skills
High school diploma or GED
Two or more years of administrative/office experience (call center experience preferred)
Preferred
Call center experience preferred
Benefits
Medical, dental, and vision insurance plan options to fit your individual needs
Health Savings Plans (HSA) available with qualified plans for medical expenses
100% company-paid life insurance policy
Paid time off including eight paid holidays
A peer-to-peer employee recognition program
Company
Clark's Termite & Pest Control
Clark's Termite & Pest Control has an experienced and qualified staff dedicated to serving North Carolina and South Carolina with expertise in controlling termite and pest activity.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase