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Citizens · 4 months ago

Business Banking Relationship Manager I

200 Station Drive, Westwood, MA, 02090, US

Full-time

Onsite

Mid, Senior Level

$100K/yr - $130K/yr

2+ years exp

Citizens is a company focused on providing tailored advice and personalized experiences to clients. In this role, you will deepen relationships with small business clients, managing portfolios and driving new customer relationships while collaborating with a team to enhance customer experience and profitability.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Develop consultative relationships with small business clients in your target market with annual revenues ranging from one million to 10 million dollars

Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships

Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank

Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk

Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys

Actively engage in significant community activity to expand potential customer base

Qualification

Business Banking Relationship ManagementBusiness to Business SalesPortfolio ManagementSales SkillsCommunication SkillsInterpersonal SkillsLeadership Ability

Required

Bachelor's degree or equivalent combination of education and experience, required

Business to Business sales experience required

Motivated self-starter with demonstrated leadership ability and potential

Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network

Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction

Ability to understand core business products and services. Consistent record of sales and outside calling skills

Excellent communication (written & verbal) and interpersonal skills

Ability to develop strong customer and colleague relationships

Preferred

2+ years in a Business Banking Relationship Manager role or related business lending experience preferred

Proficiency with portfolio/account management preferred

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees