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H-E-B · 1 day ago

Abilene Business Center - Business Center Representative - Part-Time

Abilene, TX

Part-time

Onsite

New Grad, Entry Level

H-E-B is a community-oriented company that prioritizes customer service and employee ownership. As a Business Center Representative, you will provide superior customer service, handle cash transactions, and assist with Business Center services while ensuring compliance with company policies.

Retail

Growth Opportunities

Responsibilities

Provides superior customer service with etiquette and a positive attitude

Answers phone calls appropriately; handles customer concerns and complaints

Researches discrepancies; assists with Customer inquiries

Uses knowledge and suggestive selling techniques to build department / Store sales

Facilitates all Business Center services

Applies knowledge of all requirements, policies, and procedures related to MSB and other financial services

Complies with H-E-B security / confidentiality guidelines

Conducts transactions on the H-E-B POS System

Handles large sums of cash; conducts, processes, reconciles transactions in compliance with policies and procedures

Applies understanding of H-E-B Refund Policy; processes returns; issues rain checks, as applicable

Applies understanding and urgency of recall processes

Qualification

Customer serviceCash handlingCommunication skillsAttention to detailPC skillsMultitaskStress management

Required

energetic and motivated Partners willing to work hard and have fun while providing superior customer service

commitment to work hard to make sure People come first

understanding of how accurate records affect business success

drive for accuracy and efficiency

customer service and communication skills

ability to handle multiple, concurrent tasks; attention to detail (sometimes during stressful situations)

Minimum age 18 (mandatory)

High school diploma, or equivalent

Strong customer service skills

PC skills, including Outlook (email) and Intranet navigation

Ability to remain composed in stressful situations

Able to work in a fast-paced and demanding environment, with attention to detail in precise tasks

Ability to work with Partners and customers and stay attentive to their needs / concerns

Work in a fast-paced, demanding environment that requires detailed, precision work

Constantly stand, reach at waist, grasp

Occasionally walk, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to loud noises

Demonstrate the ability to lift up to 42 lbs, and manage in excess of 50 lbs