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Fiserv · 23 hours ago

Site Reliability Engineer

Omaha, NE

Full-time

Onsite

Senior Level

6+ years exp

Fiserv is a global leader in Fintech and payments, dedicated to moving money and information securely. As a Site Reliability Engineer, you will ensure the reliability, availability, and performance of mission-critical applications while collaborating with development and infrastructure teams to deliver resilient services.

Financial ServicesFinTechInformation ServicesInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Design and implement solutions that improve application reliability, scalability, and performance

Build and maintain monitoring, alerting, and telemetry to enable proactive incident detection and swift resolution

Lead incident response, conduct root cause analysis, and drive measurable post‑mortem improvements

Automate operational workflows using scripting and configuration management tools

Analyze capacity and performance trends to forecast demand and optimize cost

Partner with development and infrastructure teams to embed operability, resilience, and security in application designs

Support safe deployments via CI/CD pipelines, change control, and release governance

Maintain clear runbooks, architecture diagrams, and operational documentation

Qualification

KubernetesPublic Cloud PlatformsObservability/APM ToolsInfrastructure as CodeCI/CD Pipeline EngineeringScriptingAutomationSecurityComplianceAdvanced Incident CommandStakeholder CommunicationITIL/ServiceNow ProcessesDatabase Performance TuningCertifications

Required

6+ years of experience in Kubernetes and containerized application operations (e.g., EKS, AKS, GKE), including cluster scaling, networking, and workload orchestration

6+ years of experience in public cloud platforms (AWS, Azure, or GCP) across compute, storage, networking, IAM, and cost optimization

6+ years of experience in observability/APM and log analytics using tools such as Dynatrace, Splunk, Prometheus, Grafana, Datadog, and ExtraHop

6+ years of experience in implementing security and compliance controls in regulated environments (e.g., PCI DSS, SOC 2), including secrets management and vulnerability remediation

5+ years of experience in Infrastructure as Code (Terraform, CloudFormation, Ansible) for provisioning and configuration management

5+ years of experience in CI/CD pipeline engineering using Jenkins, GitLab CI, GitHub Actions, or Azure DevOps

5+ years of experience in scripting and automation using Bash, PowerShell, and Python

4+ years of equivalent combination of educational background, related experience, and/or military experience

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role

Preferred

Certifications such as AWS Certified SysOps Administrator, AWS DevOps Engineer, Google Professional Cloud DevOps Engineer, or Certified Kubernetes Administrator (CKA)

Experience with Premier applications, IBM iSeries, and/or Unisys systems in enterprise environments

Hands‑on database performance tuning and operations (Oracle, SQL Server, PostgreSQL)

Advanced incident command leadership and stakeholder communication during major incidents

Experience with ITIL/ServiceNow change, problem, and configuration management processes