Fiserv · 22 hours ago
Director Software Development
Berkeley Heights, NJ
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$146K/yr - $245K/yr
13+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Director of Software Development will lead a delivery team responsible for building and operating the Implementation Hub platform, focusing on operational excellence, incident reduction, and enhancing secure commerce experiences.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Lead and develop a production development team focused on Implementation Hub, setting technical direction and maintaining high team engagement and performance
Manage production incident response, including triage, root cause analysis, and driving fixes to closure within committed SLAs
Develop and implement a comprehensive operational strategy to improve production performance and reduce client-impacting defects
Participate in code and data deep-dives with a hands-on approach to diagnose and remediate defects
Drive process and tooling improvements to increase productivity, ensure high-quality fixes, and prevent recurrence
Oversee production deployments and establish post-implementation validation cadence to ensure zero deployment impacts to live clients
Partner with core architecture, infrastructure, business operations, and integrations teams to maintain application health and resolve client issues
Analyze operational metrics and maintain an Operational Scorecard and KPIs to inform continuous improvement and forecasting
Manage resource planning, capacity forecasting, and workload distribution for the team
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Qualification
Required
13+ years of experience in Java development, including performance tuning and JVM diagnostics
13+ years of experience designing and implementing microservices architectures, RESTful APIs, and API orchestration
10+ years of experience with cloud platform operations and deployment (serverless computing and containerized packages)
10+ years of experience in Spring Framework and Spring Boot
10+ years of experience in payments and high-volume transaction processing systems
8+ years of experience with relational databases and data integrations (Oracle, SQL Server, MySQL) and advanced SQL
8+ years of experience with CI/CD and developer tooling (Git, Maven, Gitlab), and collaboration tools (JIRA, Confluence)
Strong Agile methodology experience
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Preferred
Experience with API management platforms, i.e. Apigee, and API gateway patterns
Experience using security and code-quality scanning tools such as SonarQube, Fortify, and WebInspect
Experience in integration and load testing tools such as Postman and JMeter
Experience with observability and monitoring stacks (Dynatrace, Prometheus, Grafana) for production systems
Proven stakeholder management and executive communication experience when resolving cross-functional production incidents
Benefits
Paid holidays
Generous time off policies
Recharge & Refuel time for qualifying associates
Free counseling through our EAP
Fiserv 401(k) Savings Plan
Employee Stock Purchase Plan
Living Proof program
Variety of medical, dental, vision, life and disability insurance options
Well-being resources through our Fuel Your Life program
Training, development, certification, and internal mobility opportunities
Employee Resource Groups
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-09
2026-01-09
Electronic Payments International
2026-01-09
Company data provided by crunchbase