Office Administrative and Customer Support - Document Tech jobs in United States
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Mindlance · 1 month ago

Office Administrative and Customer Support - Document Tech

positionRichmond, VA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Mindlance is a company providing records management and file room support. The Office Administrative and Customer Support role involves processing study documents, assisting study teams with filing, and providing technical support for clinical studies.

Human Resources
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H1B Sponsor Likelynote

Responsibilities

Processes (scans/images, indexes, files) incoming study documents
Assists study teams as required per SOP/WPD with filing of all documents for the trial master file (TMF) and case report form (CRF)
Liaises with the clinical study team to resolve outstanding issues identified during filing and quality reviews
Provides technical support for the study team when initiating the TMF
Performs transfer/archival or central archival related tasks

Qualification

Records managementTechnical supportOrganizational skillsAttention to detailComputer skillsEnglish proficiencyCommunication skills

Required

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year)
Fundamental communication and interpersonal skills
Good organizational skills and strong attention to detail with ability to handle multiple tasks efficiently and effectively
Ability to effectively analyze project specific data/systems to ensure accuracy and efficiency
Flexibility to reprioritize workload to meet changing project timelines
Good computer skills
Excellent English and grammar skills

Preferred

Associate's degree
Technical positions may require a certificate
Second language a plus

Company

Mindlance

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Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
dateFounded in 1999
location
Union, New Jersey, USA
people-size1001-5000 employees
web-link
http://www.mindlance.com

H1B Sponsorship

Mindlance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)

Funding

Current Stage
Late Stage

Leadership Team

R
Rajat Paul Dhall
Co-Founder & Managing Director
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V
Vik Kalra
Co-Founder and Managing Director
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Recent News

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Company data provided by crunchbase