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DataPerk · 1 day ago

Systems Administrator Tier 2 - 2nd Shift

Birmingham, AL

Full-time

Onsite

Mid Level

DataPerk is a leading IT Managed Service Provider offering a wide range of both standalone and packaged services tailored for businesses in almost every industry. They are seeking a motivated and skilled Systems Administrator Tier 2 to join their growing team and contribute to their vision. The role involves managing network infrastructure, server administration, and security protocols to ensure efficient IT operations.

Information ServicesInformation Technology

Responsibilities

Understand physical network infrastructure and perform cable troubleshooting

Identify and explain differences between various types of switches (managed, non-managed, layer 2/3, etc.)

Demonstrate knowledge of DHCP and DNS, including their roles in network troubleshooting

Configure DHCP and DNS on Windows Server, Fortigate, Cisco, and Meraki

Navigate Fortinet OS, perform firmware upgrades, and troubleshoot SSL-VPN and client configurations

Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations

Navigate Unifi controller for wireless setup and troubleshooting

Test and troubleshoot network faults

Create and review work instructions

Identify various cabling types (Fiber, Cat5-Cat7)

Recognize basic tools and hardware for cabling (plates, biscuits, fish poles, etc.)

Terminate Copper Cabling (Jack and RJ45)

Navigate Windows Server OS and demonstrate knowledge of server roles

Troubleshoot Windows Server domains

Understand server backups (Altaro), both local and remote

Manage file sharing, drive mapping, and server/client relationships

Configure and deploy UPS (PowerChute)

Configure and deploy NAS (PowerChute)

Install and troubleshoot ESET, Cisco Umbrella, and Sentinel One

Review spam emails and perform PC virus cleanup

Navigate Ninja One platform, install agents, and review managed devices

Provide Microsoft service support and engage their support structure

Coordinate with first- and third-party software vendors as needed

Complete managed service sheets and reviews

Perform on-call duties as required

Install, configure, and troubleshoot Windows virtual server environments and Hyper-V Hosts

Manage Azure servers and services

Configure, maintain, and troubleshoot Windows domain environments

Utilize PowerShell and scripting for automation

Proficiently handle storage technologies (RAID configurations, SAN, NAS)

Implement backup solutions and disaster recovery procedures

Add/Remove roles from Windows Server and manage enterprise software installations

Assist with complex server environments and projects

Intermediate Server Engineering capabilities

Qualification

Windows Server AdministrationNetwork TroubleshootingAzure ManagementCabling SkillsPowerShell ScriptingESET InstallationCisco UmbrellaFortinet NSECompTIA CertificationsCommunication SkillsTeam Collaboration

Required

Bachelor's degree in a relevant field or equivalent experience

Must possess two or more of the following: Microsoft 365 Certified: Fundamentals (MS-900), Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900), Microsoft Certified: Azure Fundamentals (AZ-900), CompTIA A+ / Network+ / Security+, Cisco Certified Support Technician (Cybersecurity and/or Networking), Fortinet NSE 1-3

Plus two or more from the following: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Windows Server Administration Fundamentals, CompTIA Server+, CompTIA Security+, Certified Ethical Hacker, VMware Certified Professional (VCP), Red Hat Certified Engineer (RHCE), Cisco Certified Network Associate (CCNA), Associate in computer science or comparable experience