Brown & Joseph AR Management | an ARMStrong IS Company · 3 days ago
Bilingual Consumer Collector
United States
Full-time
Remote
Mid Level
$18/hr - $20/hrARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. The Bilingual Consumer Collector will be responsible for collecting outstanding balances, providing documentation, and resolving disputed invoices.
Financial Services
Responsibilities
Communicate with businesses via the telephone and written correspondence
Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
Maintain minimum account work standards as assigned by Management
Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
Establish agreements for lien releases
Establish monthly payment contracts
Prepare investigative correspondence
Acquire background information, when necessary
Qualification
Required
Exercise independent judgment
Negotiate settlements
Basic proficiency with Microsoft Office, data entry, and strong computer skills, Excel preferred
Critical Thinker
Strong attention to detail and goal-oriented
Ability to deescalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Customer Service experience is REQUIRED
Benefits
Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Company
Brown & Joseph AR Management | an ARMStrong IS Company
Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Welliver
Chief Technology Officer
David Robbins
Chief Operating Officer
Company data provided by crunchbase