ATS Travel · 19 hours ago
Tour & Travel Project Manager - USA (Italian Speaking)
Hallandale Beach, FL
Full-time
Hybrid
Mid Level
3+ years expATS Travel is a dynamic Destination Management Company specializing in leisure group travel and tailor-made tours. They are seeking a Tour & Travel Project Manager to ensure full booking and operational management for groups traveling in the US, while delivering excellent customer service and maintaining strong relationships with clients and suppliers.
EventsLeisureTravelTravel Agency
Hiring Manager
Eli Gorin, CMP, CMM
Responsibilities
Review operational documents and tools to ensure accuracy and completeness of information
Identify the most suitable products and services according to client needs, budgets, and timelines
Negotiate with suppliers to optimize margins without compromising quality
Manage supplier confirmations and contractual conditions in line with client requirements
Prepare and verify rooming lists, technical itineraries, and vouchers, keeping systems and partners fully updated
Send revised proformas to clients within deadlines and follow up on payments according to agreed schedules
Coordinate with the accounting department to ensure compliance with payment terms for both clients and suppliers
Check and resolve any discrepancies in supplier invoices
Maintain complete and up-to-date operational files to ensure service continuity in case of absence
Participate in fam trips and site inspections to deepen product knowledge
Provide occasional weekend on-call duty according to the schedule
Qualification
Required
Excellent command of English and Italian, plus at least one additional language among Spanish or Portuguese
Minimum 3 years of experience within a DMC or tour operator in an operational role for groups or FIT
Proven experience in managing group or FIT operations
Strong knowledge of the USA as a tourist destination
Excellent verbal and written communication skills
Passion for the fast-paced travel industry, motivation to grow professionally and achieve ambitious goals
Ability to adapt to constantly evolving situations; openness to new ideas and different cultures
Ability to identify, analyze, and resolve existing or potential issues with appropriate solutions
Ability to work effectively within a team while remaining autonomous, following procedures and guidelines
Awareness of your strengths and areas for improvement
Strong attention to detail, ability to work under pressure, manage multiple tasks simultaneously, and meet deadlines and priorities
Proficiency in Excel; knowledge of QuickBooks
Preferred
Spanish
Portuguese
Company
ATS Travel
ATS Travel is a destination management company that specializes in tours, interest groups, and tour series.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-12-16
2025-12-02
2025-03-17
Company data provided by crunchbase