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Albertsons Companies · 1 day ago

Grocery Manager

105 SOUTHFIELD RD, SHREVEPORT, LA, 71105, US

Full-time

Onsite

Mid Level

Albertsons Companies is a leading retail grocery company, and they are seeking a Grocery Manager to oversee store operations and ensure customer satisfaction. The role involves managing daily operations, training staff, and maintaining inventory levels while providing excellent customer service.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service

Assist customers by making product suggestions

Engage in suggestive selling and other sales techniques via telephone, in-store intercom announcements, and one-on-one customer interaction

Answer and respond to incoming calls appropriately. Receive and resolve customer complaints, reporting to the Store Director as needed

Responsible for total store operations in the absence of the Store Director (see Store Director job description)

Plan daily operations and monitor production processes following company procedures and profitability standards

Build grocery displays, rotate stock, and discard outdated or spoiled products. Ensure cleanliness of work area and department

Implement effective promotional and seasonal displays; coordinate grocery sales promotions

Ensure merchandise is correctly priced and displayed, and that shelves are clean and properly maintained

Follow and maintain department standards and requirements

Monitor employee productivity and evaluate overall performance

Schedule employees to ensure adequate coverage and service levels

Maintain specific knowledge of duties performed by all department employees, including but not limited to opening/closing duties, dairy, and frozen sections

Schedule, supervise, train, and assign duties to department employees

Train employees in store policies, sales, and record-keeping procedures

Identify and train employees with high potential for advancement opportunities

Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Ensure proper code dating for all products within the department

Initiate personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions

Prepare sales and inventory reports; conduct physical inventory every six months

Control inventory to ensure adequate product quantity, quality, and freshness; maintain inventory levels according to division directives. Stock and rotate products

Order grocery products and maintain inventory levels per division directives. Supervise reclamation processing and maintain orderly, in-stock conditions in the back room and all grocery department areas

Control shrink and cost

Implement correct product preparation techniques. Operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine

Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating products. Adhere to product temperature and storage guidelines and follow proper packaging techniques. Process administrative paperwork and maintain accurate department records

Accurately complete, maintain, and monitor daily log sheets, sales and labor reports, and other required paperwork

Ensure proper temperature levels for products are maintained. Comply with retail labeling laws, federal and state regulations, company policies, and code dating requirements

Comply with all workplace safety rules and regulations

Ensure safety, cleanliness, and sanitation of work area, cooler, equipment, and display area, including code date compliance

Implement emergency procedures in the event of equipment or software malfunctions

Operate computer software and electronic ordering devices to order products

Attend and participate in sales meetings. Communicate sales goals, department performance, and sales opportunities to department employees to ensure positive results

Comply with and ensure compliance with company grooming standards and dress code

Perform all job duties and responsibilities safely, accurately, and with honesty and integrity

Perform other necessary and required duties as assigned

Qualification

Inventory managementCustomer serviceEmployee trainingSales techniquesProduct orderingTeam supervisionSafety complianceCommunication skills

Required