OTSI - Object Technology Solutions Inc. · 1 week ago
Field Performance Advisor
Bellevue, Washington, United States
Full-time
Onsite
Senior Level
7+ years expOTSI - Object Technology Solutions Inc. is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide. The Field Performance Advisor is responsible for driving optimal performance and continuous improvement among Suppliers by engaging in regular site visits, consulting on discrepancies, and developing process improvements across sites and markets.
BankingFinancial ServicesHealth CareInformation TechnologyRetail
Responsibilities
Review and analyze site performance metrics, including but not limited to, cycle time, close out package (COP) first time right, (Job Hazard Assessment) JHA compliance, Client tool utilization, build quality, and customer specific requirements
Based on site review and analysis, identify Supplier performance areas in need of improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback
Engage with suppliers on-site to conduct root-cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction
Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers’ KPIs, performance, current needs, etc
Act as an internal partner for Client’s Senior Construction Managers and Project Management teams to review and evaluate market-level on-site requests, such as supporting customer meets, site access, and validating construction drawings, to support in project completion
Based on performance metrics, identify, design, and develop process improvements for Supplier’s site construction process, as well as advancements to Client tools to increase efficiency and quality, collaborating with the Automation teams to develop new tools and adjust current tools to increase Supplier’s efficiency
Based on market-level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross-market improvements
Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working
Build strong relationships with market Suppliers to foster a culture of continuous improvement and two-way feedback between Client and Supplier
Ensure Suppliers have a clear understanding of, and adhere to, Client and customer processes, methods, and tools that apply to sites assigned to Suppliers in market
Continuously improve and provide feedback on Client and customer specific information and training for accuracy in delivery performance via Site Tracker and Power Bi-domain metrics
Support Governance for quarterly Supplier business reviews (QBR), report on findings in the field concerning supplier performance and actions taken and recommendations for improvement; responsible for field-related actions from QBRs
Qualification
Required
Minimum relevant work/industry experience of 7+ years
Strong knowledge of general construction processes & procedures
Experience in managing and directing general contractor suppliers, construction scope estimation, etc. (Civils, Ground, L&A, Backhaul, Maintenance Work)
Knowledge of and ability to enforce Client and customer construction and quality standards
Ability to interface with customers, property owners, and other internal and external ancillary personnel as needed
Strong knowledge of contracts (leasing, vendor facing, customer facing) and financial acumen
Demonstrated ability to collaborate and develop positive relationships with suppliers or other external business partners
Experience leading or influencing teams to perform at their best
Strong understanding of applicable health and safety regulations impacting Client and its suppliers in the local market
Completion of approved OSHA (Occupational Safety and Health Administration) 30-hour course for telecommunications industry
Preferred
Bachelor's degree preferred
Experience with providing design solutions and guidance on order of operations
Previous experience working on Client equipment portfolio is a plus
Company
OTSI - Object Technology Solutions Inc.
𝐀𝐛𝐨𝐮𝐭 𝐎𝐓𝐒𝐈 Since 1999, OTSI (Object Technology Solutions, Inc.) has been a trusted global partner in IT consulting, technology solutions, and managed services.
1001-5000 employees
H1B Sponsorship
OTSI - Object Technology Solutions Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (12)
2023 (16)
2022 (37)
2021 (37)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Chandra Talluri
Global CEO
Narasimha Gondi
Founder & Executive Chairman of the Board
Recent News
The Economic Times
2024-12-18
Company data provided by crunchbase