ICONMA · 3 weeks ago
ServiceNow Tester
Mclean, VA
Full-time
Onsite
Senior Level
5+ years expICONMA is a company in the Real Estate and Financial Services sector seeking a ServiceNow Tester. The role involves developing and maintaining test data, creating automated test scripts, and collaborating with various teams to ensure the quality and performance of the ServiceNow platform.
Staffing & Recruiting
Responsibilities
Develop, document and maintain the test data, data validation, end to end testing flows
Design, develop, and maintain automated test scripts using ServiceNow ATF
Create test cases based on functional and technical requirements
Collaborate with developers, business analysts, and QA teams to validate functionality
Analyze test results and report defects in a timely manner
Participate in daily stand-ups, sprint planning, and other Agile ceremonies
Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
Develop reusable test templates for future automation initiatives
Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules
Validate controls, risks, issues, assessments, workflows, and regulatory frameworks
Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets
Conduct regression testing using ATF across ServiceNow upgrades/releases
Perform cross-browser testing and E2E user journey validation with external apps
Test REST/SOAP integrations and external data flows
Qualification
Required
5–8+ years of QA
3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC)
Strong automation experience (Selenium)
Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows
Hands-on with tables, ACLs, flows, update sets, APIs, business rules
3+ years validating platform UI, Service Portal, Workspace UX
Strong analytical, debugging, and communication skills
2+ years' experience with Agile/Scrum methodologies
Knowledge of test planning, test case creation, and defect management
Proficient in identifying automation opportunities within the ServiceNow ecosystem
ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
CI/CD experience (GitHub/Jenkins/Azure DevOps)
Experience with domain-separated instances
Prior experience in large-scale ServiceNow implementation projects
Scripting experience with Python, JavaScript, etc
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase