Front Desk Specialist jobs in United States
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Hyatt · 1 week ago

Front Desk Specialist

positionKey West, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Hyatt is a company that creates meaningful moments for travelers around the world in a supportive work environment. As a Front Desk Specialist, you will assist guests in making memorable vacation experiences by providing exceptional service and support during their visits.

HospitalityInformation TechnologyTravel

Responsibilities

Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations
Provides the highest level of service to exceed budgeted sales presentations and volume production goals
Promotes awareness of brand image internally and externally
Creates, logs, and expedites premiums (gifts) for site marketing programs
Welcome and greet guests; anticipate and address their needs
Interact with colleagues and guests professionally and promptly
Contribute to team goals
Always follow company policies and safety procedures

Qualification

Sales experienceCustomer service experienceProfessional communicationTeam collaborationFlexibility

Required

Highly motivated with sales or customer service experience
Enjoy interacting with guests either in person or by phone
Available to work a flexible schedule to include weekends and holidays
Position may require background and drug screening, in accordance with state and local requirements
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time

Preferred

Sales experience preferred

Benefits

Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities

Company

Hyatt

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Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
dateFounded in 1957
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
http://www.hyatt.com/

Funding

Current Stage
Public Company
Total Funding
$2.45B
2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M

Leadership Team

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Mark Hoplamazian
President & CEO
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Peter Sears
Executive VP & Group President - Americas
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Recent News

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Tucson hotel vacant for 14 years set to reopen
2026-01-18
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Sterling Global Financial, David Kosoy & Stephen Tiller, and LASKA Development Group announce Hyatt Centric Grand Cayman
2026-01-07
Bizjournals.com Feed (2025-11-12 15:43:17)
Texas AG secures $1.25M settlement with Hyatt over hotel pricing practices
2026-01-06
Company data provided by crunchbase