Apply on Employer Site

Four Hands · 6 days ago

Associate Director, Inbound Logistics

Austin, TX

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Four Hands is a leading designer and wholesaler of furniture and décor, recognized for its growth and commitment to its employees. The Associate Director, Inbound Logistics will lead global transportation and trade compliance operations, ensuring the efficient and compliant movement of imported furniture to U.S. distribution centers.

FurnitureHome ImprovementLifestyle

Growth Opportunities

Responsibilities

Lead and coordinate all inbound shipments from international suppliers to U.S. entry ports, warehouses, and distribution centers

Oversee ocean freight and drayage operations to ensure on-time delivery while minimizing detention and demurrage costs

Manage container visibility and optimize routing, consolidation, and utilization to reduce landed costs

Develop and manage KPIs for logistics partners measuring on-time delivery, cost efficiency, and accuracy

Negotiate contracts and rates with carriers, forwarders, and drayage providers to achieve cost savings and service reliability

Oversee all U.S. import compliance activities including HTS classification, valuation, country of origin, marking, and documentation

Ensure accurate and compliant use of HTS codes, duty rates, and free trade program eligibility

Review and approve customs entry documentation prepared by brokers and freight forwarders

Monitor and resolve CBP requests, holds, inquiries, and penalties

Develop and maintain import compliance policies, procedures, and control frameworks aligned with U.S. Customs regulations and company objectives

Conduct internal audits and broker performance reviews to ensure accuracy and compliance consistency

Partner cross-functionally with Product Development, Origin Teams, Logistics, and Finance to align trade compliance strategies

Provide compliance support for new product introductions, design updates, and packaging changes that impact classification or labeling

Lead, coach, and develop a team of logistics coordinators and analysts

Other duties as assigned, in accordance with training and qualifications

Uphold the Core Values and be a valuable member of the Four Hands Team

Lead and mentor team members ensuring efficient and effective operations

Set clear, measurable goals ensuring team accountability and focus

Foster communication and collaboration across the team, supporting innovation and the adoption of digital tools

Encourage individual growth through coaching, feedback, and development opportunities

Promote a mindset of continuous improvement by encouraging teams to reflect on performance

Support teams through organizational change by communicating clearly and maintaining transparency and empathy

Execute operational plans that align departmental goals with company priorities

Analyze market trends and performance data to inform decision-making and identify opportunities for growth

Qualification

International logisticsCustoms complianceOcean freight managementData analysisFreight negotiationHTS classificationTeam leadershipCoachingContinuous improvementCommunication skillsOrganizational skillsCollaborationProblem-solving

Required

5+ years of experience in international logistics or transportation management, ideally within furniture, consumer goods, or retail import operations

5+ years of experience leading and developing logistics or supply chain teams, including performance management and coaching

Bachelor's degree in Supply Chain, International Business, or a related field

Deep understanding of ocean freight, U.S. port operations, customs clearance, and inland distribution

Experienced in managing freight forwarders, carriers, and customs brokers to ensure efficient and compliant operations

Strong knowledge of CBP regulations, HTS classification, valuation, and country of origin requirements

Skilled in analyzing data and managing cost and service trade-offs to drive performance and efficiency

Highly organized with strong communication skills and the ability to manage multiple imports, vendors, and priorities at once

Proficient with logistics and compliance systems such as TMS, ERP, ACE, ABI, or global trade management software (e.g., Descartes, Integration Point, SAP GTS)