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Physical Therapy at St. Luke's · 3 days ago

Urgent Care Technician, Part Time, Macungie Care Now

Macungie, PA

Part-time

Onsite

New Grad, Entry Level

St. Luke's is committed to excellence in patient care and education. The Urgent Care Technician plays a vital role in supporting both Urgent Care and Occupational Medicine by performing clerical and clinical duties to ensure smooth operations and high-quality patient care.

Health CareHospitalRehabilitation

Responsibilities

Accurately collects and updates patient’s demographic and insurance information. Completes the registration process for patients (enters patient data/orders/charges into the EMR (Epic and Systoc) to support clinical documentation and billing processes

Assesses patient acuity in waiting areas, escorts patients to exam rooms, completes intake by gathering medical history and obtaining vital signs, and prepares the patient and room by setting up necessary instruments and equipment for the visit

Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed

Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms. Maintains competency in specimen collection, Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood)

Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements

Demonstrates/models the Network’s PCRAFT values during interactions with all customers

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices

Complies with Network and departmental policies regarding attendance and dress code

Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated

Other duties as assigned

Qualification

EMR EpicEMR SystocPatient assessmentMedical terminologyPoint-of-care testingBasic computer skills

Required

High school diploma or equivalent is required

Basic computer skills required

Medical terminology a plus

Accurately collects and updates patient's demographic and insurance information

Completes the registration process for patients (enters patient data/orders/charges into the EMR (Epic and Systoc) to support clinical documentation and billing processes

Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed

Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms

Maintains competency in specimen collection

Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood)

Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements

Demonstrates/models the Network's PCRAFT values during interactions with all customers

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices

Complies with Network and departmental policies regarding attendance and dress code

Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated

Sit up to 2 hours per day; 1 hour at a time

Stand for up to 8 hours per day; 6 hours at a time

Walk up to 6 hours per day; 10 minutes at a time

Consistently lift, carry, and push objects up to 10 lb

Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher

Frequently stoop and bend and reach above shoulder level

Must be able to perceive attributes of an object through touch

Must be able to hear as it relates to normal conversation and high/low frequencies

Must be able to see as it relates to general, near, far, color, and peripheral vision