Catholic Charities Brooklyn and Queens · 5 months ago
Director CCBHC Field Operations - Full-Time; 4155-204-A
Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens for over 125 years. The Director of CCBHC Field Operations will manage day-to-day program operations and lead various mental health and addiction services, ensuring excellence in service delivery and staff accountability.
CommunitiesHealth CareNon ProfitProfessional ServicesService Industry
Responsibilities
Monitors program activity and productivity and adjusts services to maximize revenue Providing some direct service to designated consumer population
Planning, coordinating, identifying, and implementing program outcomes and evaluation, strategic planning, accreditation efforts and program development
Reviews and generates budget reports and fiscal analysis and monitoring of program budgets
Monitoring program management staff adherence to Agency, funding source and regulatory requirements
Coordinating, delegating, and monitoring Integrated Health and Wellness Services’ response to serious incidents and critical debriefing. Responding to the site if determined necessary by VPs and agency senior management
Collaborate with both Agency administrative staff and program staff to develop and adhere to on-site emergency response preparedness and readiness protocols
Awareness, preparation, and participation in internal and external audits
Review of Corrective Action Plans related to audit and/or Quality Assurance activities – including developing written responses as needed
Developing strategies to ensure that programs may obtain highest level of certification/license
The position requires the ability to hold 24 hour/7 day per week staff accountable for the management of complex, multi-function programs at multiple sites and to step in to perform those duties as needed
Organizing and coordinating residential and outpatient services so that the goals and objectives of the services are understood, fostered, and supported throughout the Integrated Health and Wellness Division
Developing strategies to ensure that the Agency is regarded as a leader in its service provider communities
Facilitating programs’ understanding and incorporation of Agency determined Best Practices, Integrated Delivery and/or Evidence Based Practices models as needed
Qualification
Required
Master's Degree in Social Work from a nationally accredited institution
Valid NYS LCSW required
Minimum of 3 years' supervisory experience in the Behavioral Health field with preferred experience in outpatient Article 31 clinic, rehabilitative and recovery programs, or equivalent service setting
Strong understanding of mental illness and substance abuse
Demonstrated ability to manage multiple programs serving diverse populations with substantial budget responsibility
Ability to coordinate integration and collaboration efforts across agency programs
Excellent leadership and team building abilities
Requires a combination of skills in the following areas: program administrative and operations, monitoring and oversight of various program types and service delivery models, evaluation of program services and staff, personnel management, data and trend analysis, public/community relations, and governmental relations
Excellent time management and organizational skills
Excellent communication, organizational and analytical skills, comfort with public speaking and advocacy, ability to train and educate staff
Excellent computer skills; proficient in Microsoft Office suite; competent in utilizing internet for business purposes including operations and communication
Must be able to use an electronic health record and provide data and outcomes through electronic formats and databases
Able to work flexible hours and days – including evenings/holidays according to programs/agency needs
Regularly required to talk, hear, walk, stand, & sit
Frequently lifts and/or moves up to 10 pounds
Should be able to operate a computer keyboard, mouse, & office equipment
Ability to read printed materials and computer screens
Ability to travel throughout the five boroughs from site to site at various times of day/night
Preferred
Preferred experience in Behavioral Health programs
Benefits
Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
Medical
Dental
Vision
Retirement Savings with Agency Match
Transit * Flexible Spending Account
Life insurance
Public Loan Forgiveness Qualified Employer
Training Series and other additional voluntary benefits.
Company
Catholic Charities Brooklyn and Queens
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, older adults, and those struggling with mental illness.
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
TD Charitable Foundation
2022-03-08Grant· $0.25M
Recent News
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2025-01-11
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