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Heritage Manor Care · 1 day ago

Director of Business Development

Baldwin Park, CA

Full-time

Onsite

Director/Executive

Heritage Manor Care is a skilled nursing facility seeking a dynamic Director of Business Development. The primary purpose of this role is to build strong relationships with target audiences and referral sources, promote the facility's services, and enhance community awareness through various marketing efforts.

Health CareNursing and Residential CareRehabilitationTherapeutics

Responsibilities

Distribute marketing collateral materials including but not limited to the following: brochure, insurance postcards, stickers, labels, stationary, thank you cards/envelopes, etc

Build community awareness for the facility by planning events and inviting appropriate community residents and local officials

Build relationships of trust with key doctors, dc planners, senior care influential in the community

Schedule and attend luncheons and presentations to promote the facility and its services

Develop content for website and keep it current

Receive and follow work schedule/instructions from the Administrator and as outlined in our established policies and procedures

Assist in interviewing residents/guardians and obtaining required information and signatures

Admit and prepare identification records for residents in accordance with established policies and procedures

Assist in maintaining an accurate record of available beds, daily and monthly census

Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility

Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc

Notify nursing service and call for assistance, as necessary, if resident is disturbed/violent on admission or if resident shows symptoms of infectious/communicable disease

Refer admission problems to proper authority, i.e., office supervisor, credit manager, nursing service, etc

Maintain a resident waiting list in accordance with established policies and procedures

Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities

Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures

Perform miscellaneous duties and assist business office personnel as required/directed

Assume the administrative authority, responsibility, and accountability of performing the assigned duties of the public relations specialist

Qualification

Business DevelopmentCommunity EngagementRelationship BuildingMarketing SkillsMedicare/Medicaid KnowledgeComputer ProficiencyTactfulnessCalmness in EmergenciesPatienceDecision MakingTeam Collaboration

Required

Must possess the ability to make independent decisions when circumstances warrant such action

Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public

Must be calm and level-headed in emergencies

Must be well-groomed and possess ability to work harmoniously with other personnel

Must possess the ability to minimize waste of supplies, misuse of equipment, etc

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing admission practices

Be able to follow written and oral instructions

Be knowledgeable in the use of computers, data input and output, etc

Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning

Must not pose a direct threat to the health or safety of other individuals in the workplace