Calhoun Liberty Credit Union ยท 2 days ago
Teller
Blountstown, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expCalhoun Liberty Credit Union is seeking a Teller to provide quality member service and perform financial transactions on member accounts. The role involves assisting with various member inquiries, balancing cash drawers, and promoting member satisfaction while adhering to the Credit Union's service standards.
Banking
Responsibilities
Delivers high quality member service to all members
Assists members in person, online, and/or over the phone
Routinely and accurately balances the vault, till drawers, and cash recycler machines
Orders and receives cash from Federal Reserve, responsible for break down the cash on receipt, prepares shipment of cash and coin back to the Federal Reserve
Researches and resolves member problems
Performs routine member service transactions such as opening/closing accounts, changing address, ordering/reordering plastic cards, applying for loans, setting up payment arrangements, check reorders, and the like
Actively contributes to individual goals as well as branch goals and promotions
Complies with and stays up-to-date with applicable laws and regulations
Operates within all internal dual control requirements, rules and regulations including OFAC, BSA, robbery and cash limits
Responsible for plastic card management to include instant cards, address changes plastic reorders, and new card setup
Works with members to accurately complete Skip-A-Pay forms then correctly enter information into the system
Reports to work as scheduled
Performs other duties as assigned
Qualification
Required
High school diploma or GED
Up to one-year similar experience in cash handling, retail or service delivery
Moderate level of computer skills required with knowledge of Microsoft Office necessary
Strong knowledge of financial transactions, including deposits, withdrawals, loan payments, and transfers
Familiarity with credit union products and services, such as savings accounts, checking accounts, certificates of deposit (CDs), and loans
Proficient in handling cash transactions accurately and efficiently while following proper procedures and security protocols
Excellent mathematical skills for counting and reconciling cash drawers at the beginning and end of each shift
Knowledge of federal and state regulations related to credit union operations and financial transactions, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) guidelines, and Office of Foreign Asset Controls (OFAC)
Ability to provide exceptional member service and effectively communicate with members, answering inquiries, resolving issues, and providing information about credit union services
Strong attention to detail to ensure accurate and error-free processing of transactions and account documentation
Proficient in operating computer systems and software applications used for transaction processing, account management, and member inquiries
Skilled in handling confidential and sensitive information with discretion and maintaining member privacy
Strong organizational skills to manage multiple tasks
Ability to work well in a team-oriented setting, collaborating with colleagues and supervisors to achieve common goals
Demonstrated honesty, integrity, and ethical behavior in all interactions with members and coworkers
Knowledge of proper cash handling and security procedures, including identifying counterfeit currency and fraudulent activities
Ability to quickly learn and adapt to new technologies and software systems used in credit union operations
Excellent problem-solving skills to identify and resolve member issues, discrepancies, or errors in a timely manner
Effective communication skills, both verbal and written, to communicate clearly and professionally with members and coworkers
Commitment to providing a positive member experience and building strong relationships with credit union members
Preferred
Some experience in a financial institution is preferred
Company
Calhoun Liberty Credit Union
We are a member-owned cooperative committed to providing personalized banking experiences.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase