Entry-level Customer Service Associate jobs in United States
cer-icon
Apply on Employer Site
company-logo

VIR Properties ยท 1 day ago

Entry-level Customer Service Associate

positionHouston, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

VIR Properties is seeking a friendly and customer-focused Entry-level Customer Service Associate to support customer interactions across marketing campaigns and promotional activities. This role is ideal for someone starting their career who enjoys working with people and wants to develop strong communication and service skills within a fast-paced marketing environment.

Management Consulting

Responsibilities

Handle customer enquiries via phone, email, and digital platforms
Provide clear and accurate information about campaigns, products, and services
Assist customers throughout their journey and resolve basic queries
Escalate complex issues to senior team members when required
Maintain accurate records of customer interactions and feedback
Support marketing campaigns, events, and promotional activities
Collect customer insights to support campaign improvement
Work collaboratively with marketing and account teams to meet campaign objectives

Qualification

Customer service skillsCommunication skillsOrganisational skillsTeamworkBasic IT skills

Required

Strong communication and interpersonal skills
Positive, customer-first attitude
Good organisational skills and attention to detail
Ability to work well independently and as part of a team
Comfortable working in a fast-paced environment
Basic IT skills and confidence using digital systems
Willingness to learn and develop professionally
No previous customer service experience required, full training provided

Benefits

Comprehensive training and ongoing support
Clear progression opportunities within customer service, marketing, or account management
Supportive and energetic team culture
Hands-on experience working on live marketing campaigns
Opportunity to develop transferable communication and customer engagement skills

Company

VIR Properties

twitter
company-logo
At VIR Properties, we empower entrepreneurs and small businesses by providing comprehensive property and marketing management solutions.
location
London, GB
people-size11-50 employees

Funding

Current Stage
Early Stage
Company data provided by crunchbase