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Live Nation Entertainment · 1 day ago

Senior Manager, Payroll

Houston, TX

Full-time

Onsite

Senior Level

7+ years exp

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders. The Payroll Manager oversees the execution of multi-state U.S. and multi-province Canadian payroll functions, managing a team to ensure timely and accurate payroll delivery.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing

Responsibilities

Oversee accurate and timely processing of biweekly, weekly and semi-monthly payrolls that include salaried, hourly, tipped, seasonal and union employees in multiple states in the U.S. and Canada

Lead, mentor and professionally develop payroll team members toward the achievement of department, company and personal goals

Strong performance management background, engaging and comfortable addressing employee performance and goal setting

Strong communication with team to maintain team unity and camaraderie

Create and/or process reports to support executive and local management, Human Resources, Benefits, Risk Management and others as needed

Acts as a payroll representative to service providers working with the Payroll office

Strong understanding and adherence to internal controls and SOX compliance procedures

Able to apply controls for development of processes and procedures of the department

Communicate and resolve issues for Human Resources, Accounting and other departments as needed

Understanding of Change Management best practices in order to communicate and deliver change to continuously improve departmental deliverables

Maintain high levels of Customer Service including response and resolution, as well as develop processes to improve quality of customer service delivered by the department

Maintains high degree of confidentiality and security of payroll information and data files

Consistently evaluate payroll processes and engage the team to develop and implement improvements on a continuous basis

Manage and ensure timely payroll turnaround times for responses, pay corrections, and reporting

Special projects as needed

Minimal travel may be required

Qualification

CPP certificationPayroll systems knowledgeMulti-state payroll experienceHigh volume payroll experienceCustomer service skillsMicrosoft Office SuiteChange ManagementPerformance management

Required

Bachelor's degree in Business or related field preferred

Minimum of 7 years payroll experience and 3 years recent experience as a Payroll Manager in high volume environment

CPP certification required

Knowledge of payroll systems and report writing experience

Knowledge of federal, state and local wage and hour laws, garnishments, payroll tax and regulatory reporting

Excellent customer service skills

Hands on and willing to step into processes and identify issues or areas for improvement

Experience with time keeping, POS and other payroll related systems

Experience with high volume (10,000 plus employees) payroll department

Experience in a public traded company

Multi-state experience that includes California required

Able to operate within a flexible environment, where ambiguity requires interpretation

Strong communicator, understanding when best to lead and when to follow

Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Strong in Microsoft Office Suite

Preferred

Bachelor's degree in Business or related field

Benefits

Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

Generous paid time off policy including paid holidays, sick time and paid days off for your birthday

Free concert tickets

401(k) program with company match

Stock Program

New parent programs & support including caregiver leave and childcare cash

Infertility support

Tuition reimbursement

Student loan repayment internal growth and development programs & trainings

Volunteer time off

Crowdfunding network

Company

Live Nation Entertainment

Glassdoor4.0

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Founded in 1996

Beverly Hills, California, USA

10001+ employees