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Catalent · 1 week ago

Account Executive, Wellness

Somerset, NJ

Full-time

Hybrid

Mid Level

$92K/yr - $132K/yr

3+ years exp

Catalent is a global leader in drug development and delivery, and they are seeking an Account Executive, Wellness to grow their Consumer Healthcare business. This role involves managing customer relationships, developing account plans, and driving new business through sales funnel development and consultative approaches.

BiotechnologyHealth CareManufacturingPharmaceutical

Responsibilities

Manage business relationships with assigned customers, including pricing, contract extensions/amendments, forecasting, periodic business review meetings, and addressing customer service-related issues

Set account objectives and establish plans to achieve results. Ensure alignment with Catalent’s Standards of Business Conduct

Engage daily in activities that drive meeting or exceeding financial targets

Work with internal teams across Catalent (Customer Service, Commercial Operations, Marketing, Legal, Finance, Project Management) to maintain effective communication with key internal stakeholders to ensure all account management activities are conducted in a coordinated, team-based fashion

Collaborate with other selling teams within Catalent to actively engage in cross-selling opportunities

Plan and participate in regular internal business review meetings to present strategic plans and progress within the assigned territory

Develop and build the funnel to drive new business through prospecting, outreach, relationship building, and qualifying leads, captured in Salesforce with specific actions leading to successful closures

Manage opportunities from start to finish, including tracking in Salesforce, defining scope, creating pricing strategies, handling customer credit, confirming confidentiality agreements, negotiating, and closing deals. Ensure thorough and timely handoff to internal project managers and product development teams

Employ a consultative approach with regular meetings for capabilities reviews, site visits, business updates, and innovation discussions. Prepare well for calls/visits with a clear agenda and meeting outcome goals. Must be natural and curious in front of customers to understand client needs and develop tailored, innovative solutions

Develop and deliver customer-facing presentations, leveraging existing resources to create a unique value proposition. Use formal and informal communication methods to assure a detail-oriented approach to follow up with rapid response and follow through to customer inquiries, opportunities, and issues

Gather and analyze competitive intelligence through trade shows, articles, newsletters, and customer feedback. Stay informed about market trends and new launches in collaboration with Catalent’s Marketing Team

Use gathered intelligence to inform and enhance Catalent’s competitive positioning in the industry

Adhere to corporate responsibilities by staying current with internal training, tracking opportunities, submitting expense reports, managing time off, and complying with travel and gift policies. Ensure confidentiality and ethics standards are met

Engage in annual goal setting, track progress, and drive career development activities with your director. Pursue continuous learning through feedback, mentorship, and professional development opportunities

Travel 25-50% to Catalent sites, customer sites, tradeshows, and industry events. A passport is required

Other tasks and duties as assigned

Qualification

Business DevelopmentAccount ManagementSalesforceMarket AnalysisMicrosoft OfficeCommunication SkillsCross-Functional Collaboration

Required

A BS/BA degree is required

Minimum 3 years in a business development role, with relevant experience in the outsourcing market (CMO, CRO, CSO) preferably in the nutritional dietary supplement space

Excellent oral and written communication and presentation skills required

Proven ability to organize and plan work, manage travel, and balance multiple priorities effectively required

Ability to work effectively as a member of cross-functional teams required

Strong computer skills required, including Microsoft Word, Excel, and PowerPoint

Must be willing and able to travel up to 50% to visit clients, attend tradeshows, participate in training, as well as meet with clients in Catalent's manufacturing facilities

This position required to work from home is not eligible for relocation assistance

Preferred

Experience using Salesforce or similar customer relationship management tools preferred

Benefits

Competitive Medical, Dental, Vision, Life Insurance, and 401K

19 days PTO & 8 paid holidays

Company

Catalent

Catalent - Blow-Fill-Seal Sterile CDMO Business is focusing on complex clinical to commercial stage formulation and manufacturing. It is a sub-organization of Catalent Pharma Solutions.

Founded in 2007

Somerset, New Jersey, USA

10001+ employees