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Honeycomb Insurance · 1 day ago

Property Claims Adjuster

Chicago, IL

Full-time

Hybrid

Mid Level

$80K/yr - $105K/yr

Honeycomb Insurance is a rapidly growing global startup focused on reshaping the future of insurance. The Property Claims Adjuster is responsible for managing and evaluating property insurance claims, assessing damages, processing claims, and ensuring compliance with policy guidelines.

Commercial InsuranceInsuranceInsurTechProperty Insurance

Responsibilities

Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss

Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions

Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported

Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met

Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements

Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims

Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files

Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards

Review Policies: Ensure accurate interpretation of insurance policies, terms, and conditions while processing claims

Qualification

Independent Adjustor LicenseProperty claims handlingProperty insurance knowledgeClaims management softwareAnalytical skillsCustomer serviceMicrosoft OfficeCommunication skillsAttention to detail

Required

Independent Adjustor License in home state or a designated home state required

Previous experience in property claims handling required

Strong understanding of property insurance policies, claims processes, and damage estimation

Ability to accurately review claims documentation and identify inconsistencies or issues with the claim

Excellent verbal and written communication skills, with the ability to explain complex insurance terminology and procedures to policyholders and vendors

Strong problem-solving skills and the ability to analyze claims and make decisions based on the information provided

Proficiency in claims management software, Microsoft Office, and other relevant technology tools for managing claims and estimating damages

Ability to manage customer expectations and handle challenging situations with professionalism