Rippling · 5 days ago
Technical Account Consultant (Platform & Data)
Rippling is a company that provides a unified platform for HR, IT, and Finance management. The Technical Account Consultant will serve as the reporting and data expert for customers, managing projects, driving feature adoption, and ensuring customer satisfaction through personalized support.
EmploymentHuman Resources
Responsibilities
Project Manage - Work with a variety of teams internally and externally to execute on each project engagement and help customers optimize their use of Rippling
Drive adoption - Drive customer adoption of key features and consult with them on best practices to incorporate Rippling into their workflows
Offer white-glove service - Ensure customers feel supported and engaged through attentive, personalize guidance and product enablement
Become a product expert - You'll be a go-to resource for both customers and coworkers by your 90th day at Rippling
Qualification
Required
3+ years of SaaS experience in customer success, consulting, implementation, or support
Passion for helping customers and colleagues
Ruthless prioritization and time management
Master project & task manager – you never drop the ball
Ability to explain complex scenarios in simple, clear written or verbal communications
Strong attention to detail and ability to solve complex, interdependent problems
Interest in actively working with product and engineering teams
Preferred
2+ years of experience with building reports, working with data, and enabling customers with reporting needs
Benefits
Competitive salary
Benefits
Equity
Company
Rippling
Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
H1B Sponsorship
Rippling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.44BKey Investors
CoatueGreenoaksFounders Fund
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M
Recent News
2026-01-15
FundersClub
2026-01-13
Soma Capital
2026-01-06
Company data provided by crunchbase