Technical Account Consultant (Platform & Data) jobs in United States
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Rippling · 5 days ago

Technical Account Consultant (Platform & Data)

Rippling is a company that provides a unified platform for HR, IT, and Finance management. The Technical Account Consultant will serve as the reporting and data expert for customers, managing projects, driving feature adoption, and ensuring customer satisfaction through personalized support.

EmploymentHuman Resources
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H1B Sponsor Likelynote

Responsibilities

Project Manage - Work with a variety of teams internally and externally to execute on each project engagement and help customers optimize their use of Rippling
Drive adoption - Drive customer adoption of key features and consult with them on best practices to incorporate Rippling into their workflows
Offer white-glove service - Ensure customers feel supported and engaged through attentive, personalize guidance and product enablement
Become a product expert - You'll be a go-to resource for both customers and coworkers by your 90th day at Rippling

Qualification

SaaS experienceData reportingCustomer successProject managementAttention to detailTime managementCommunication skillsProblem-solving

Required

3+ years of SaaS experience in customer success, consulting, implementation, or support
Passion for helping customers and colleagues
Ruthless prioritization and time management
Master project & task manager – you never drop the ball
Ability to explain complex scenarios in simple, clear written or verbal communications
Strong attention to detail and ability to solve complex, interdependent problems
Interest in actively working with product and engineering teams

Preferred

2+ years of experience with building reports, working with data, and enabling customers with reporting needs

Benefits

Competitive salary
Benefits
Equity

Company

Rippling

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Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.

H1B Sponsorship

Rippling has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$2.44B
Key Investors
CoatueGreenoaksFounders Fund
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M

Leadership Team

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Albert Strasheim
Chief Technology Officer
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Adil Syed
CFO
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Recent News

Company data provided by crunchbase