Customer Service Advisor jobs in United States
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Precision Tune Auto Care · 1 week ago

Customer Service Advisor

Precision Tune Auto Care is a trusted leader in automotive service and a Franchise 500 top-rated brand. They are seeking a friendly and motivated Customer Service Advisor to be the first point of contact for customers, providing exceptional service and support.

Automotive

Responsibilities

Greet and engage customers in-store and over the phone
Schedule appointments, explain services, and sell parts and automotive services
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections
Support shop productivity through work order and register transactions
Ensure safety procedures are followed and maintain a clean, organized work area
Help resolve customer concerns and provide exceptional service

Qualification

Customer serviceAutomotive service experienceSales experienceCommunication skillsBasic math skills

Required

High School Diploma or GED
Valid driver's license
1+ year of automotive service experience
Strong customer service and communication skills
Comfortable with basic math and calculating discounts/commissions
Ability to work days, nights, weekends, and holidays
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching
Climb ladders and safely operate a vehicle

Preferred

1+ year of sales experience preferred

Benefits

Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays — enjoy a better work-life balance
7 paid holidays off

Company

Precision Tune Auto Care

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Precision Tune Auto Care celebrates 45+ years of taking care of cars and the people who ride in them, providing car owners with a one-stop shop for factory scheduled maintenance service and repairs for autos, SUVs, MiniVans and Hybrids.

Funding

Current Stage
Public Company
Total Funding
unknown
2017-06-02Acquired
1997-11-06IPO

Leadership Team

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Nizar Nooruddin (MBA)
Business Development Partner
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Wayne Stewart
Operating Partner of the Newnan Store 107-35
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Company data provided by crunchbase