SoFi · 1 day ago
Senior Fraud Specialist, Fraud Investigator
United States
Full-time
Remote
Mid, Senior Level
$26/hr - $48/hr
2+ years expSoFi is a next-generation financial services company and national bank that focuses on innovative, mobile-first technology to help members achieve their financial goals. The Senior Fraud Specialist will conduct thorough fraud investigations on SoFi Products and serve as a liaison within the Fraud Operations team to ensure compliance and safeguard against financial losses.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Provide internal support for less complex fraud and disputes-related tasks to enhance production and manage work volumes, escalating cases for further review as needed
Serve as a liaison between Prevention and Detection and Fraud Investigations
Will support Prevention and Detection when necessary to ensure SLA is met across multiple product lines
Execute thorough investigations to confirm fraud and define appropriate next steps
Research and gather information, engaging with members, third parties, and/or financial institutions as necessary to clarify applicant statements
Safeguard the institution against fraud-related financial losses
Ensure strict compliance with departmental standards and established processes
Contribute to a culture of accountability, collaboration, agility, innovation, and excellence
Qualification
Required
2-3+ years of direct fraud experience is mandatory
In-depth knowledge of SoFi products and operational processes
Demonstrated ability to establish strong peer relationships and communicate effectively with leadership, and external partners
Strong, detail-oriented written communication skills
Excellent time management, and organizational skills
Demonstrated ability to adapt quickly to a fast-paced environment
Proficiency in Google Workspace applications (Sheets, Docs, Slides, etc.)
Comprehensive understanding of bank operations, industry trends, best practices, and relevant federal and state banking regulations
Strong knowledge of Standard Operational Procedures and a process-oriented approach
Exceptional critical thinking and problem-solving skills to make independent, well-supported judgmental decisions based on research
High degree of responsibility, ownership, and accountability for work outcomes
Thrive in a dynamic, and team-focused work environment
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
Business Wire
2026-01-07
2026-01-06
dcm.com
2025-12-31
Company data provided by crunchbase