Guardian Life · 1 day ago
Head of Incentive Compensation Technology, Group Benefits
Guardian Life is redefining the strategic impact of its distribution compensation systems through a newly envisioned leadership role. The Head of Incentive Compensation Technology will be responsible for defining and driving the product roadmap, collaborating with stakeholders, and ensuring operational excellence while leading a team to innovate and transform compensation systems.
DentalFinancial ServicesHardwareInsuranceLife Insurance
Responsibilities
Develop and articulate a forward-looking compensation systems strategy that aligns with the organization’s business objectives and transformation goals
Lead the creation and execution of multi-year roadmaps, identifying opportunities for innovation, modernization, and adoption of emerging technologies
Advocate for a culture of strategic thinking and proactive change within the compensation function
Oversee the compensation systems delivery teams comprising of product owners, business analysts and developers, fostering a high-performance environment and supporting professional development and talent management
Manage the full product lifecycle for compensation capabilities, from ideation and design through deployment, support, and continuous improvement
Ensure robust product management practices, including requirements gathering, prioritization, and stakeholder engagement
Drive continuous improvement initiatives to optimize compensation-related business processes, leveraging data analytics, automation, and AI
Establish and promote a data-driven culture focused on measurable outcomes and operational efficiencies
Identify and remove process bottlenecks, standardize workflows, and implement best practices across the organization
Build and maintain strong collaborative relationships with HR, Finance, IT, and business leaders to ensure compensation systems meet organizational needs
Align compensation technology initiatives with enterprise-wide objectives through effective stakeholder management and communication
Facilitate cross-team workshops and forums to gather input, share progress, and drive consensus on priorities
Champion operational excellence by implementing workflow enhancements, technology upgrades, and process standardization
Evaluate and adopt innovative tools and solutions to improve the effectiveness, scalability, and user experience of compensation systems
Monitor key performance indicators to ensure operational targets are met and drive ongoing improvement
Lead change management initiatives for compensation systems and processes, ensuring stakeholder engagement and adoption
Develop and deliver communication strategies, training programs, and resources to support successful transitions and continuous learning
Address resistance and champion a culture of change and adaptability
Oversee governance processes to ensure compliance with internal policies, external regulations, and industry standards
Implement effective risk mitigation and quality control measures throughout compensation system operations and deployments
Maintain up-to-date documentation and audit trails for system changes and enhancements
Lead end-to-end deployment & delivery for compensation systems, ensuring timely execution, budget adherence, and quality outcomes
Develop and maintain comprehensive documentation, status reporting, and success metrics
Coordinate with distribution teams to ensure alignment, localization, and seamless rollout of compensation systems across Group distribution
Qualification
Required
10+ years of experience in sales compensation systems and technology, Product Management or related fields, with at least 5 years in a leadership role
Expertise in delivering systems for billing/commissions/incentives, and product management
Proven track record of leading large-scale system implementations and transformation initiatives
Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards
Strong knowledge of product journey mapping, business process improvement, and OKR management
Deep knowledge of sales compensation technologies, distribution models, and change management methodologies
Strong project management, stakeholder engagement, and change leadership skills
Experience with platforms such as Varicent, Xactly, Oracle Financial Systems, or comparable
Strategic mindset with the ability to translate business needs into technical solutions
Exceptional cross-functional influence, communication, and stakeholder management skills
Ability to manage multiple tasks and meet deadlines
Demonstrated ability to lead strategic transformation initiatives and deliver measurable business outcomes
Continuous Improvement Management
Objectives and Key Results
Product Road Map
Product Vision
User Research
Benefits
Skill-building
Leadership development
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources
Company
Guardian Life
Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers.
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-23Non Equity Assistance
Recent News
2025-12-11
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