Metasys Technologies · 3 months ago
ServiceNow Sales Order Management Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
$65/hr - $75/hr
8+ years expMetasys Technologies is seeking a highly skilled ServiceNow Sales Order Management Architect with expertise in designing, implementing, and optimizing solutions within the ServiceNow platform. The role focuses on Sales Order Management and requires strong integration experience with SAP Entitlement Management System to ensure alignment between entitlement creation and customer lifecycle management.
Information ServicesInformation TechnologyManagement ConsultingProfessional ServicesStaffing Agency
Responsibilities
Lead the architecture and design of Sales Order Management solutions within the ServiceNow platform
Define and implement robust integrations between ServiceNow and SAP EMS, ensuring seamless data flow for entitlements, contracts, and fulfillment processes
Translate complex business requirements into technical solutions that align with IT and business strategy
Collaborate with cross-functional teams including Sales Ops, Finance, Customer Success, IT, and Product teams
Define solution architecture diagrams, data models, integration patterns, and API specifications
Support the end-to-end implementation lifecycle: requirement gathering, solution design, configuration, development oversight, testing, deployment, and post-deployment support
Optimize and automate order-to-cash processes, entitlement validation, and contract execution workflows
Ensure compliance with enterprise architecture standards, security guidelines, and industry best practices
Provide technical leadership and mentorship to ServiceNow developers and junior architects
Stay current with new ServiceNow and SAP EMS features, roadmap items, and industry trends
Qualification
Required
8+ years of experience in enterprise IT solutions with 5+ years specifically in ServiceNow, including at least 3 years as an architect
Proven expertise in ServiceNow Sales Order Management, Customer Service Management (CSM), or ITBM/ITSM modules
Strong understanding of SAP Entitlement Management System (EMS) and its data models, rules framework, and integration capabilities
Demonstrated experience designing or implementing integrations between ServiceNow and SAP (via APIs, middleware, iPaaS, etc.)
Solid understanding of order-to-cash, quote-to-cash, and entitlement management business processes
Experience with ServiceNow's IntegrationHub, Flow Designer, and scripting (JavaScript, Glide API)
Strong analytical, problem-solving, and communication skills
Ability to document and present architectural solutions to technical and non-technical stakeholders
Preferred
Familiarity with middleware platforms such as MuleSoft, Client Boomi, or SAP PI/PO is a plus
Company
Metasys Technologies
Metasys Technologies is a staffing company that provides recruitment assistance.
501-1000 employees
H1B Sponsorship
Metasys Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Arkview Capital
2022-08-01Private Equity
Leadership Team
Romeen Sheth
CEO
Recent News
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