Penbrothers · 22 hours ago
System Administrator (CRM)
United States
Full-time
Remote
Mid LevelPenbrothers is an HR & remote talent management partner providing global opportunities to talented Filipinos. They are seeking an Avionté System Administrator responsible for ensuring the stability and performance of the Avionté platform, managing system configurations, providing user support, and collaborating with cross-functional teams to align system use with business goals.
Outsourcing/Offshoring
No H1B
Responsibilities
Oversee and maintain Avionté software to ensure functionality and performance
Install, configure, and update software applications and system components within the Avionté ecosystem
Perform system monitoring and troubleshooting to minimize downtime and ensure system reliability
Monitor system performance and availability, identifying issues, and implementing solutions to improve efficiency
Set up and manage logging systems to ensure accurate and timely troubleshooting
Provide technical support for users, addressing any issues related to the Avionté software or the overall system environment
Work closely with other departments, such as IT and development teams, to resolve complex technical problems
Document system configurations, processes, and troubleshooting procedures
Create and maintain standard operating procedures for system administration tasks and best practices
Collaborate with other departments (HR, Finance, etc.) to ensure system alignment with organizational goals
Provide training and guidance to staff on the proper use of the Avionté system
Submit best practices to increase process efficiencies to manager
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Proven experience as a Systems Administrator or in a similar technical role
Strong understanding of networking, servers, and cloud-based infrastructure
Experience with troubleshooting and resolving technical issues related to system operations and software
Proficiency with operating systems such as Windows Server, Linux, or other relevant platforms
Familiarity with database management and SQL
Knowledge of IT security practices, firewalls, and backup systems
Strong problem-solving and analytical skills
Excellent communication skills, both written and verbal
Preferred
Experience with Avionté or other similar enterprise software platforms
Knowledge of STAR Schema's in data sets is a plus
Benefits
Meaningful work & Growth
Employee as our biggest asset
Global reach & local impact
Powering global startups
Company
Penbrothers
We are Penbrothers, your remote HR partner! We work with startups and SMEs worldwide, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
Founded in 2014
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase