UFC GYM · 18 hours ago
OVERNIGHT Front Desk Attendant
UFC GYM is seeking a Front Desk Attendant to deliver superior customer service to members and guests during overnight hours. The role involves greeting guests, maintaining cleanliness, and ensuring smooth club operations.
FitnessHealth CareSportsTraining
Responsibilities
Ensures that guests and members are warmly greeted and promptly assisted
Cleaning Front desk area, locker rooms and wiping down the gym equipment
Ensures incoming calls are answered in a professional and efficient manner
Ensures proper member check-in procedures are followed
Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
Immediately reports or escalates to management any unsafe conditions or emergency situations
Keeps front desk and lobby neat and clean at all times
Monitors retail goals and ensures club is on track to meet and exceed assigned goals
Calls all past due members with Front Desk Representatives regarding late dues and down payments
Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club
Qualification
Required
Must be energetic and possess a very friendly, outgoing personality and positive attitude
Possess strong interpersonal and communication skills, including telephone etiquette
Possess a strong customer service focus, diplomacy and professionalism
Understands and follows oral and written instructions
Able to multi-task and perform tasks with accuracy and attention to detail
High school diploma or GED required
Current CPR/AED certification
Company
UFC GYM
UFC GYM® is a MMA-inspired fitness company making training programs and benefits of elite MMA athletes accessible to all.
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-30Seed
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