Signet Jewelers · 2 days ago
Performance Optimization Specialist
Greater Cleveland
Full-time
Hybrid
Mid Level
$85K/yr - $100K/yrSignet Jewelers is the world's largest retailer of diamond jewelry, seeking a Performance Optimization Specialist to enhance Jewelry Services sales performance. The role involves analyzing sales data, designing training programs, and collaborating with store leaders to identify growth opportunities and optimize performance.
E-Commerce PlatformsJewelryRetail
Responsibilities
Collaborate with Jewelry Services and Field Leadership to identify growth opportunities and enhance sales performance by designing and delivering training programs aligned with operational and financial goals, including leading engaging virtual sessions for Jewelry Consultants
This role requires a confident presenter who can adapt to diverse learning styles and create an interactive environment that drives immediate application and results
Develop strong partnerships with Field Leaders and provide coaching on driving Jewelry Services sales in their markets
Analyze performance dashboards and translate insights into actionable recommendations, sharing feedback directly with Jewelry Services Leadership to identify growth opportunities and optimize performance
Develop short videos and written communications that can keep jewelry repair and custom jewelry top of mind, while building selling confidence across the entire fleet of store associates
Gather and synthesize feedback from the Store community to identify critical technology, tools and training needs, providing prioritized recommendations to Jewelry Services Leadership to enhance store engagement and customer satisfaction
Qualification
Required
Education Required: Bachelors degree or equivalent professional experience
Proven ability to lead engaging, interactive training sessions (in-person and virtual) for diverse audiences
Experience providing one-on-one and group coaching to improve performance and build confidence
Exceptional verbal and written communication for presenting, creating training materials, and simplifying complex concepts
Ability to interpret dashboards and metrics, translating data into actionable recommendations
Skilled in creating micro-learning content such as videos, guides, and job aids to reinforce training
Demonstrated ability to build trust and strong partnerships with Field Leaders and store teams
Ability to manage multiple priorities and projects in a fast-paced environment
Benefits
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Generous 401(k) matching after just one year to help secure your financial future
Ample paid time off, plus seven holidays to recharge and unwind
Exclusive discounts on premium merchandise just for you
Dynamic Learning & Development programs to support your growth
And more!
Company
Signet Jewelers
Signet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom.
Founded in 1950
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$625.27MKey Investors
Leonard Green & Partners
2016-08-25Post Ipo Equity· $625.27M
2008-09-11IPO
Leadership Team
J.K. Symancyk
Chief Executive Officer
Colleen Rooney
Chief Corporate Affairs & Sustainability Officer
Recent News
2025-12-30
2025-12-24
The Motley Fool
2025-12-10
Company data provided by crunchbase