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Hyatt · 5 days ago

Lead Marketing Field Agent

San Marcos, CA

Full-time

Onsite

Entry, Mid Level

$19.67/hr - $19.67/hr

1+ years exp

Hyatt is a company that makes vacation dreams come true for travelers around the world in a supportive and friendly work environment. They are seeking a Marketing Coordinator Lead to assist in providing memorable experiences and events for Owners and guests, while also leading a team and ensuring high levels of service.

HospitalityInformation TechnologyTravel

Responsibilities

Acts as team lead and assists with scheduling needs

Provide feedback to managers regarding individual performances, recommend any additional training needed

Schedules sales presentations and manages customer expectations

Provides the highest level of service to exceed budgeted sales presentations and volume production goals

Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services

Use persuasive techniques that maximize revenue while maintaining existing guest loyalty

Welcome and greet guests and anticipate and address their needs

Interact with colleagues and guests professionally and promptly

Contribute to team goals

Always follow company policies and safety procedures

Qualification

Sales experienceCustomer service experienceConcierge experienceTelemarketing experienceFlexible schedule

Required

1 year of marketing timeshare experience or up to $1,000 with no timeshare experience

Highly motivated with sales or customer service experience

Enjoy interacting with guests either in person or by phone

Available to work a flexible schedule to include weekends and holidays

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time

Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements