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Bernhard · 18 hours ago

IT Business Analyst II

US-TX-Houston

Full-time

Onsite

Mid, Senior Level

$102K/yr - $136K/yr

6+ years exp

Bernhard is a leader in innovative energy solutions with over 100 years of experience in the energy infrastructure industry. The IT Business Analyst II will partner with business leadership to define challenges and recommend technology solutions, acting as a liaison between stakeholders to drive change and implement solutions.

Building MaintenanceConstructionEducationFacility ManagementMechanical Engineering

Responsibilities

Gathers business requirements; produces system designs and technical specifications; configures software; designs data conversions, integrations, reports, and enhancements; tests technology solutions; trains key stakeholders such as support personnel, system administrators, and end users; maintains and supports business software

Develops and maintains a detailed understanding of: how application software has been configured and integrated to support business needs, database structures, data use, process inputs and outputs for his/her responsible functions

Experience integrating core ERP functions with the peripheral technologies to support business needs

Need to understand and manage seamless integrations

Ensure data flows correctly between different systems, troubleshoot integration issues, and work with other system owners to coordinate updates or changes

Provide guidance and support to project teams where needed with activities such as project WBS structures, budgets, resource forecasts, progress reports and standardized reporting forms for contracts

Support with key project controls/accounting activities

Acts as project manager on all IT initiatives within the Project Controls portfolio

Document system processes, user guides, and standard operating procedures

Communicates with application users to address incidents, fulfill requests, administer changes and resolve problems, as per established technology policies and best practices

Provides timely production support by meeting SLA's

Escalate issues to management when appropriate

Mentoring and educating other team members

Assist IT management and end-users to determine feasibility of potential systems projects