Global Technical Talent, an Inc. 5000 Company · 1 day ago
IN-IDOH Application Systems Analyst/Programmer Specialist
Indianapolis, IN
Full-time
Onsite
Mid LevelGlobal Technical Talent is an Inc. 5000 Company seeking an Application Systems Analyst/Programmer Specialist to ensure continuity of mission-critical services and optimize technology solutions. The role involves providing support for various applications, developing SharePoint sites, and managing AV infrastructure while coordinating with different teams to enhance operational efficiency.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Provide Tier 2/3 support and administration for SharePoint, Microsoft Teams, and Microsoft 365 (O365) services
Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions, governance); troubleshoot SharePoint issues and optimize performance/usability
.NET application development (C#/ASP.NET) to build and support internal tools, integrations, and services
Support Marketing Cloud operations (campaign setup, user onboarding, data governance, integrations)
Provide agency‐wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors
Power Platform development: design, build, and maintain Power Apps, Power Automate flows, and Power BI reports/dashboards to streamline operations and reporting
Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions
Integrate Power Platform with SharePoint, M365, and line‐of‐business systems using connectors and custom APIs
DocuSign support: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate)
Design end‐to‐end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation
Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management
Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services
Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials
Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment
Provide live‐event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration
Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations
Manage AV scheduling, setup, and support for internal and external meetings
Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines
Maintain the Pividal environment and coordinate the transition to the vendor's new environment post‐January, including connectivity, access, retention, and governance workflows
Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility
Organize and catalog media for long‐term storage and retrieval; document content lifecycle processes
Podcast creation and support: produce, edit, and upload podcasts; maintain feeds/metadata; ensure brand, legal, and accessibility compliance
Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality
Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention
Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs
Facilitate communication between technical teams and end‐users; drive adoption of collaboration platforms and automation
Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security
Qualification
Required
Provide Tier 2/3 support and administration for SharePoint, Microsoft Teams, and Microsoft 365 (O365) services
Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions, governance); troubleshoot SharePoint issues and optimize performance/usability
.NET application development (C#/ASP.NET) to build and support internal tools, integrations, and services
Support Marketing Cloud operations (campaign setup, user onboarding, data governance, integrations)
Provide agency‐wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors
Power Platform development: design, build, and maintain Power Apps, Power Automate flows, and Power BI reports/dashboards to streamline operations and reporting
Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions
Integrate Power Platform with SharePoint, M365, and line‐of‐business systems using connectors and custom APIs
DocuSign support: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate)
Design end‐to‐end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation
Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management
Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services
Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials
Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment
Provide live‐event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration
Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations
Manage AV scheduling, setup, and support for internal and external meetings
Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines
Maintain the Pividal environment and coordinate the transition to the vendor's new environment post‐January, including connectivity, access, retention, and governance workflows
Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility
Organize and catalog media for long‐term storage and retrieval; document content lifecycle processes
Podcast creation and support: produce, edit, and upload podcasts; maintain feeds/metadata; ensure brand, legal, and accessibility compliance
Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality
Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention
Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs
Facilitate communication between technical teams and end‐users; drive adoption of collaboration platforms and automation
Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security
Benefits
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
Company
Global Technical Talent, an Inc. 5000 Company
Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mario Moussa
Director of Strategic Partnerships
Company data provided by crunchbase