TEKsystems · 1 day ago
Collections Specialist
Sioux Falls, SD
Full-time
Onsite
Mid Level
$42K/yr - $42K/yrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Collections Specialist will investigate and resolve compliance issues, evaluate account statuses, and collaborate with merchants to negotiate payment solutions.
Information Technology
Responsibilities
Investigate, document, and resolve compliance issues by interpreting and applying company agreements
Examine detailed financial data to evaluate account status and determine appropriate actions
Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts
Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions
Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations
Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies
Qualification
Required
Investigate, document, and resolve compliance issues by interpreting and applying company agreements
Examine detailed financial data to evaluate account status and determine appropriate actions
Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts
Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions
Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations
Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies
collection
customer service oriented
customer service
collection analysis
collections service
negotiation skills
phone customer service
communication and writing skills
collection calls
Demonstrated expertise in B2B collections within the commercial lending sector
Proven ability to negotiate effectively and utilize skip-tracing techniques
Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high-pressure situations
Exceptional written and verbal communication skills
Proficient in Microsoft Word, Excel, and standard office equipment
Meticulous attention to detail, ensuring efficient error identification and resolution
Highly adaptable and flexible team player with a collaborative mindset
Benefits
Access to full benefits upon request
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase