Service Technician SC jobs in United States
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TEKsystems · 1 day ago

Service Technician SC

TEKsystems is a leading provider of business and technology services. The Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting on access control equipment and IP-based video systems, ensuring operability and compliance with applicable standards.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems including electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems
Driving to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
Troubleshooting system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
Applying all necessary documentation for tracking of service-related issues
Demonstrating knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices
Demonstrating proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications
Establishing and maintaining effective working relationships with both internal and external customers
Providing phone and on-line remote diagnostic support
Performing other duties as assigned by Operations Management

Qualification

Access controlCCTVTroubleshootingAlarm installationCustomer serviceFire alarmLenelMilestoneBoschPositive customer serviceWindows OSIT network topologyCommunicationTeamwork

Required

2-3 years experience servicing a variety of commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarms
Ability to be on-call on a rotational basis to respond to emergency service calls
Strong troubleshooting skills and mechanical and electronic aptitude
Capable of lifting up to 50lbs and work on ladder heights of up to 16'
Valid State Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
High School Degree, Vocational School or equivalent is required
Positive customer service
Excellent verbal and written communication skills for effective interaction with internal & external customers
Be able to work independently or as a member of a team
Ability to meet deadlines and work in a fast-based environment with minimum direction
Understanding of Windows operating systems and overall IT network topology
Highly proactive and skilled individual, and at all times maintain performance consistent with their core values

Preferred

Access control
Cctv
Alarms
Service
Security
Installation
Troubleshooting
Alarm installation
Customer service
Fire alarm
lenel
milestone
bosch
crash bars
mag locks
amag
DMP
Genetec

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase