TEKsystems · 1 week ago
Customer Service Representative - $22/hr
West Des Moines, IA
Contract
Onsite
New Grad, Entry Level
$22/hr - $22/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to assist annuitants with established policies. This role focuses on post-issue support, handling customer inquiries and ensuring accurate service in a dynamic environment.
Information Technology
Responsibilities
Respond to customer calls, emails, and other communications promptly and professionally
Provide accurate answers and solutions verbally and in writing
Research issues to identify causes and deliver resolutions
Meet department standards for schedule adherence, accuracy, and soft skills
Update contracts with detailed notes for internal visibility
Navigate multiple computer systems and tools efficiently
Collaborate with teammates to create solutions for customer issues
Assist other operational teams as needed
Qualification
Required
Attention to detail and strong communication skills
Ability to type 40+ WPM
Quick learner and punctual
Preferred
Previous experience in customer service or financial services
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase