Microsoft · 21 hours ago
Site Reliability Engineer
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
$101K/yr - $199K/yr
2+ years expMicrosoft is looking for a Site Reliability Engineer (SRE) to contribute to systems engineering and software development for Office 365 Enterprise Cloud services. The role involves ensuring service availability, managing incidents, and integrating AI and ML into practices to enhance reliability and user experience.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Leverages technical expertise and telemetry analysis alongside advanced artificial intelligence (AI) and machine learning (ML) algorithms across a range of components and/or features to identify patterns and opportunities to implement configuration and data changes for one or more platforms, systems, or products in production using code, tooling, and automation
Independently writes code or scripts that automate the performance of scalable operations processes (e.g., monitoring, alerting, deploying products and updates) across components and features of products operating at scale
Supports ongoing engagements with product engineering teams by participating in code/design reviews, regular meetings, on-call rotations, and incident responses throughout product development and operations cycles
Responds to incidents during regular on-call rotations by identifying the level of impact, troubleshooting issues, taking appropriate action to mitigate impact, and deploying appropriate fixes to resolve root cause(s). Notifies product teams and owners to major customer impacting issues and escalates resolution of highly impactful issues affecting multiple components or features to other engineers or engineering teams as needed. Communicates details and resolutions through post-mortem reports and review meetings
Develops an understanding of how to safely and reliably manage changes in production by using existing tools and automation to enable product engineering teams implement changes across a defined range of components or features, with direction from other engineers
Develops alerts and instrumentation across components and features to monitor product capacity, related security risk, and resource demands and analyze telemetry data using existing capacity planning models. Draws insights from analyses of capacity and resource data to optimize component and feature code to manage resources and capacity across limited range of use conditions and system parameters
Designs, develops, and maintains telemetry pipelines and monitoring tools that detail operations metrics (e.g., availability, reliability, performance, efficiency) of product components and features operating at scale. Independently performs analyses using existing tools and/or models to identify insights and shares them with product engineering teams to directly contribute to improvements in product development and/or operations. Monitors the impact of changes on operations metrics (e.g., Time-to-X)
Demonstrates expertise in distributed systems design, interactions between cloud technology layers and components, common dependencies at scale, and the code that defines infrastructures. Can identify and recommend configurations optimal of cloud technology solutions and modify the code base that defines systems or cloud technologies to improve the security, quality, reliability, and operability of supported products with minimal guidance from other engineers
Qualification
Required
Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
OR equivalent experience
2+ years technical experience working with large-scale cloud or distributed systems
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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