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Microsoft · 20 hours ago

Cloud Solution Architect - Azure AI & Apps

United States

Full-time

Remote

Mid, Senior Level

$106K/yr - $204K/yr

4+ years exp

Microsoft is a leading technology company on a mission to empower every person and organization on the planet to achieve more. As a Cloud Solution Architect for Azure AI & Apps, you will support customers in their transformation journeys by providing deep architectural integration across cloud, data, apps, security, and AI, while also guiding solution design and deployment.

Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

Responsibilities

Act as the technical service leader and SME on the entire lifecycle of Success Program services focused on AI , Apps, and Dev platforms. This includes aligning service architecture and design with business priorities and requirements, orchestrating build and deployment, managing updates, and supporting change adoption

Demonstrate thought leadership and subject matter expertise across integrated service components, developing IP and delivery guides, influencing design and delivery quality, and enabling others through strategic guidance

Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you develop and expand impactful relationships with key stakeholders (Customer Success Account Manager (CSAM) strategy teams, Engineering, product group, etc.)

Provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs)

Develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments

Support team awarness and skilling based on area demands & Customer Success goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas

Partner with other CSAs, CSAMs, and Product Groups to drive unified delivery and technical excellence

Qualification

Cloud technologiesAI application platformsTechnical certification in CloudCustomer-facing experienceMicroservices architectureSoft skills

Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience

Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties

Preferred

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience

4+ years experience working in a customer-facing role (e.g., internal and/or external)

4+ years experience working on technical projects

Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Demonstrated technical expertise in at least one of the following Microsoft AI app modernization platforms: Azure OpenAI Service, Azure Cognitive Services, Azure AI Foundry / Azure Machine Learning, Azure Kubernetes Service (AKS), Azure Functions / Azure App Service (cloud-native architectures)

AI engineering and application certifications e.g., Microsoft Certified: Azure AI Engineer Associate (AI-102); Microsoft Certified: Azure Developer Associate (AZ-204)

Experience with cloud-native application development and runtime platforms (e.g., Azure Kubernetes Service (AKS), Azure Functions, Azure App Service)

Experience with microservices architecture, DDD patterns, event-driven design, and API management