LA Family Housing · 1 day ago
Participant Coordinator
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development, dedicated to ending homelessness. The Participant Coordinator is responsible for completing intake at program entry, providing support and advocacy through crisis intervention, and performing clerical and administrative duties.
CommunitiesInternetNon ProfitReal EstateSocial Impact
Responsibilities
Completing intake at program entry to ensure all participant documentation has been retrieved and program standards have been explained
Providing support and advocacy through crisis intervention, conflict resolution, and linkage to social service resources
Providing general front desk support and coverage
Performing clerical and administrative duties such as answering phones, managing sign in sheets and generating incident reports
Assisting with daily living needs and monitoring daily activity to ensure the cleanliness of the facility and safety of both staff and participants
Qualification
Required
Effective problem-solving skills
Excellent time management skills
Conflict resolution skills
Customer service skills
Ability to provide crisis interventions
Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software
Proficient in written and oral communication
Show strong leadership abilities, team and independent work skills
Good organizational skills, and ability to follow through from beginning to end on tasks and projects
Must be able to work a flexible schedule at multiple sites including evenings, weekends, and holidays
Maintain and execute confidential information according to HIPAA standards
Must have the ability to lift a minimum of 50 pounds
Obtain and maintain CPR/First Aid Certification
Ability to pass post-offer Tuberculosis (TB) clearances
Preferred
Advocacy and case management skills preferred
Experience in dealing with substance abuse, mental health, and crisis intervention desired
Bilingual: Spanish/English a plus
Benefits
Health
Dental
Vision
Life Insurance
403B Retirement Plan
529 Education Savings Plan
Long Term Disability
Employee Assistance Program
Flexible Spending Accounts (FSA)
Legal Access Plan
Employee Appreciation Program
Company Sponsored Employee Events
Staff Development
9/80 Alternative Work Schedule
Paid Sick
Vacation
13 Observed Holidays
Public Service Loan Forgiveness Program Eligibility
Company
LA Family Housing
LA Family Housing helps people transition out of homelessness.
Funding
Current Stage
Late StageTotal Funding
$6.3MKey Investors
Health NetWeingart FoundationDay One Fund
2025-11-13Grant· $1M
2023-09-01Grant· $0.3M
2018-11-20Grant· $5M
Recent News
2025-09-21
Pasadena Star News
2025-03-21
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