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AlphaZeta Interactive · 3 days ago

Billing Specialist (Dental)

Springfield, MO

Full-time

Onsite

Entry Level

2+ years exp

Jordan Valley Community Health Center is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. The Billing Specialist is responsible for the accurate collection of patient accounts and provides support for various departments in achieving their goals, while representing the clinic in initial patient and insurance inquiries related to Patient Financial Services.

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Responsibilities

Assesses, tracks, and collects on patient account balances

Assist in verifying eligibility for Federally Funded Slide Fee Scale

Performs insurance and billing functions include verifying patient account information to insurance program specifications

Resolve routine patient billing inquiries and problems; follow up on balances due from payers

Ability to understand CDT coding

Electronic billing function, process charges, payments denials and adjustments

Performs insurance denial resolution

Monitors self-pay accounts, assesses need for internal collection action

Monitors collection letter process and sets up acceptable payment plans with patients

Researches old balances and works with patient account representatives to assist patients in accurate and satisfactory recovery of insurance benefits

Send weekly private balance statement/collection letters

Adjust accordingly for documented bankruptcies and NSF check issues

Responsible for maintaining and running the recurring credit card payments

Qualification

CDT codingMedical office reimbursementASC experienceReimbursement practicesHigh school diploma

Required

High school diploma or GED

Two years medical office reimbursement experience

ASC experience

Knowledge of reimbursement practices

Knowledge of CDT coding

Benefits

Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.

Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.

Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.

Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.

Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.

Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.

Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.

Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.

Pay on Demand Available

Nine paid holidays per year.