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Citizens · 1 day ago

First Line Risk Sr Analyst – Enterprise Automation

Johnston, RI

Full-time

Hybrid

Mid, Senior Level

$63K/yr - $94K/yr

2+ years exp

Citizens is a financial services company seeking a Senior Risk Analyst for their Enterprise Automation team. The role involves executing control monitoring programs, assessing risk and control effectiveness, and supporting the safe adoption of automation and AI technologies to ensure compliance and continuous improvement.

BankingCredit CardsFinancial ServicesFinTechRetail

No H1B

Responsibilities

Execute assigned control monitoring and self-testing activities for automation and AI initiatives, with guidance from Risk Managers

Assess material controls and monitor escalation procedures to support compliance with key rules and regulations

Analyze control testing results, identify trends, and recommend actions to strengthen the control environment

Participate in Risk and Control Self-Assessment (RCSA) processes, including process mapping and validation of controls

Support the development and maintenance of risk and control inventories, revising descriptions to align with key processes

Assist in the creation and refinement of Key Control Metrics (KCM), Key Risk Metrics (KRM), and Key Risk Indicators (KRI) for areas of material risk

Collaborate with Risk Managers on issues management, exam management, and closure of control-related issues

Support technical risk assessments and provide input on automation risk topics, collaborating with Risk Managers and technical teams as needed

Support pilot programs and new product launches by assisting in risk exposure assessments and contributing to mitigation recommendations

Collect and analyze outputs of control monitoring for management reporting and regulatory requests

Qualification

Risk management principlesControl testing methodologiesRegulatory requirements knowledgeAutomation understandingData analysis toolsMicrosoft Office SuiteAnalytical skillsStatistical analysisVisio proficiencyAI tools familiarityCertifications CISACertifications CIACertifications etc.Problem-solving skillsCommunication skillsRelationship-building skillsCollaboration skillsFast-paced environment adaptability

Required

2–3 years' experience in audit, risk management, or compliance, ideally within banking, financial services, or automation environments

Foundational knowledge of risk management principles, including operational, compliance, and technology risk

Basic understanding of automation, AI, and digital transformation in enterprise settings

Familiarity with regulatory requirements (e.g., OCC Comptroller's Handbook, COSO Framework, FFIEC, NIST AI RMF)

Experience with control testing, process mapping, and risk/control self-assessment methodologies

Strong analytical, problem-solving, and communication skills

Ability to work in a fast-paced environment with competing priorities

Proficient in Microsoft Office Suite, GRC Archer, and data analysis tools

Preferred

Experience with statistical analysis and trending of testing metrics

Exposure to AI, GenAI, and automation solutions within enterprise environments

Experience in Commercial, Consumer, and / or Retail Banking, AML, Payments, or related products

Proficient in Visio and AI tools (e.g., Microsoft Copilot)

Relationship-building skills and ability to collaborate across teams

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees