Homegoods · 4 days ago
Loss Prevention Customer Service Associate
Pasadena, MD
Full-time
Onsite
New Grad, Entry Level
$15/hr - $17.10/hr
0+ years expHomeGoods, part of TJX Companies, is a leading off-price retailer seeking a Loss Prevention Customer Service Associate. This role supports a positive shopping experience while collaborating with store teams to deter theft and promote a culture of honesty and integrity.
Hospital & Health Care
Responsibilities
Provides timely, courteous and knowledgeable service to customers
Engages customers, providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss Prevention
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives
Coordinates and completes shrink-related activities in partnership with Store Management
Supports and participates in store shrink reduction goals and programs
Promotes a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment
Follows through on commitments; accomplishes goals with minimum supervision
Adheres to all labor laws, policies, and procedures
Performs other duties as assigned
Qualification
Required
Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience
Benefits
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance
Company
Homegoods
Home-decor chain stocking a variety of furnishings, bedding, kitchenware, holiday goods & more.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ana Cecilia Albelais
Human Resources Business Partner
Autumn Free
Regional Human Resources Business Partner
Recent News
Business Insider
2024-04-06
Company data provided by crunchbase