Bank of Hope · 4 hours ago
IT Analyst I - Desktop
Fort Lee, NJ
Full-time
Onsite
New Grad, Entry Level
$20.20/hr - $21.64/hrBank of Hope is seeking an IT Analyst I - Desktop to manage IT Desktop's asset inventory and provide support for hardware and software issues. The role involves day-to-day consultation, troubleshooting, and maintaining the IT inventory while ensuring effective end-user support.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Managed IT Desktop’s asset inventory and portfolio, including purchase, deployment, utilization tracking, redeployment, maintenance coverage plans/agreements, retirement, disposal of software and hardware
Provides day-to-day consultation, training, instruction and troubleshooting or problem-solving to technical staff and end users for hardware, software, and related computer systems
Perform reconciliation with the Procurement team on Cost Center
Research & update new hardware and/or vendor for IT Desktop
End user support for handheld and peripheral devices
Create SNOW ticket to update or improve the current or new process with the automation
Implement performance upgrades to PCs, including the installation of CPUs, I/O and NIC cards, ribbon cables, hard drives, RAM, CD-ROMs, etc
Maintain IT inventory
Document instances of desktop equipment or component failure, repair, installation, and removal
Onsite branch/ department support
Handle the ticketing system, phone and email support
Support may be required in emergencies, either in-person or remotely, and sometimes after normal business hours
Qualification
Required
Fundamental understanding of IT Asset Procurement & Tracking
Fundamental understanding of Inventory Management & Analysis
Basic knowledge of IT Desktop's Vendor Management
Compliance Tracking and management
Basic knowledge of Service Now & Visio
Ability to troubleshoot PC problems & basic network issues
Intermediate Microsoft product knowledge (OS & Office suite)
Strong customer service skill
Strong foundation of MS Windows OS which include AD and GPO
Familiarity with various MS products which include MS O365
Benefits
Bonus
Benefits
Company
Bank of Hope
Bank of Hope is a banking institution with offices across the US.
Founded in 2000
1001-5000 employees
H1B Sponsorship
Bank of Hope has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2023 (9)
2022 (13)
2021 (9)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Dennis Schreyer
Senior Vice President, Corporate Banking Group, Head of Middle Market Loan Syndications
Recent News
MarketScreener
2025-10-14
2025-09-22
2025-08-30
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