JCPenney · 3 months ago
SC Asset Protect Lead Expert
Forest Park, GA
Full-time
Onsite
Mid Level
$20.75/hr - $26.38/hrJCPenney is the shopping destination for diverse, working American families, and they are seeking a Supply Chain Asset Protection Lead Expert. This role involves leading a team of Asset Protection Officers, implementing shortage control measures, and ensuring the safety and security of the facility.
E-CommerceFashionRetail
Responsibilities
Responsible for training, scheduling, and leading their assigned shift(s) of Asset Protection Officers (APO) in the absence of the Asset Protection Manager (APM)
Maintains the staffing and execution of processes at the Facility Truck Gate on their shift
Works with the Asset Protection Team to provide Asset Protection awareness and education as directed by the APM throughout the Facility
Ensure effective verbal communication channels are maintained with APOs and AP management
Assist in the development and execution of training for APOs
Preforms other assigned tasks directed by Asset Protection Manager
Implements various shortage control measures designed to develop leads for investigations as well as deter theft
Provides leadership to team members by discussing various shrinkage topics in department start-up meetings
Establishes protocols for the effective use of trending information by the AP team in a manner that identifies internal investigations and/or other causes for shrinkage
Periodically audits departments for merchandise protection standard adherence
Walks the facility's floor to identify merchandise protection opportunities that deviate from company standards
Monitors Associate parking lots for unsafe conditions
Conducts patrol activity inside and outside the Facility to detect unsafe conditions, physical security risks or occurrences, theft risks or incidents, and shrinkage risks and incidents
Inspects parcels coming into and leaving the Facility
Checks bags in accordance with Supply Chain bag check policy, check identification of persons entering the Facility, issues visitor badges, and notifies Facility Associates when visitors arrive
Monitors all Associates that leave the Facility and performs inspections of parcels they are carrying, in accordance with Supply Chain bag check policy
Monitors metal detectors in select jewelry locations
Utilizes the CCTV system to monitor activities inside and outside the Facility
Verifies trailers and drivers as they arrive at the Facility and depart the Facility (i.e. proper seals, signs of damage or break-ins, loads)
Communicates with drivers and enters information into the Yard Management System
Assist in the execution of all Emergency Action Plans (EAP)
Assist in Accident Investigations as needed
Assist with the employment of the Emergency Response Team (ERT)
Assists with AED, fire extinguisher, and first-aid training
Proactively identifies potential acts of theft and fraud by observing team member activity (random bag checks, facility audits, documents behavior, installs cameras, etc.)
Interviews team members suspected of theft or fraud in accordance with company policies and properly documents all stages of the investigation
Utilizes the Supply Chain Investigations & Market Investigation teams when necessary for the development of internal investigations
Responds to all requests for information to investigative leads provided by members of these teams in a timely manner
Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
Administers various physical security & control technologies designed to protect Company people and assets
Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance
Qualification
Required
Responsible for training, scheduling, and leading their assigned shift(s) of Asset Protection Officers (APO) in the absence of the Asset Protection Manager (APM)
Maintains the staffing and execution of processes at the Facility Truck Gate on their shift
Works with the Asset Protection Team to provide Asset Protection awareness and education as directed by the APM throughout the Facility
Ensure effective verbal communication channels are maintained with APOs and AP management
Assist in the development and execution of training for APOs
Implements various shortage control measures designed to develop leads for investigations as well as deter theft
Provides leadership to team members by discussing various shrinkage topics in department start-up meetings
Establishes protocols for the effective use of trending information by the AP team in a manner that identifies internal investigations and/or other causes for shrinkage
Periodically audits departments for merchandise protection standard adherence
Walks the facility's floor to identify merchandise protection opportunities that deviate from company standards
Monitors Associate parking lots for unsafe conditions
Conducts patrol activity inside and outside the Facility to detect unsafe conditions, physical security risks or occurrences, theft risks or incidents, and shrinkage risks and incidents
Inspects parcels coming into and leaving the Facility
Checks bags in accordance with Supply Chain bag check policy, check identification of persons entering the Facility, issues visitor badges, and notifies Facility Associates when visitors arrive
Monitors all Associates that leave the Facility and performs inspections of parcels they are carrying, in accordance with Supply Chain bag check policy
Monitors metal detectors in select jewelry locations
Utilizes the CCTV system to monitor activities inside and outside the Facility
Verifies trailers and drivers as they arrive at the Facility and depart the Facility (i.e. proper seals, signs of damage or break-ins, loads)
Communicates with drivers and enters information into the Yard Management System
Assist in the execution of all Emergency Action Plans (EAP)
Assist in Accident Investigations as needed
Assist with the employment of the Emergency Response Team (ERT)
Assists with AED, fire extinguisher, and first-aid training
Proactively identifies potential acts of theft and fraud by observing team member activity (random bag checks, facility audits, documents behavior, installs cameras, etc.)
Interviews team members suspected of theft or fraud in accordance with company policies and properly documents all stages of the investigation
Utilizes the Supply Chain Investigations & Market Investigation teams when necessary for the development of internal investigations
Responds to all requests for information to investigative leads provided by members of these teams in a timely manner
Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
Administers various physical security & control technologies designed to protect Company people and assets
Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance
Is authentic, transparent, fair and honest in interactions with others; keeps confidences; does not misrepresent self for personal gain
Is skilled and has the experience required to do their job; understands and keeps up-to-date on competitive practices, market and industry trends, information and technology affecting their business and uses this knowledge to make effective decisions
Will stand up and do what's right for the business and team even if the decision is not popular; will act in accordance with beliefs despite criticism
Gives full attention and consideration to the needs of others/customers, listens well and seeks to understand another point of view to help find the best solution or outcome; communicates clearly and effectively; provides helpful assistance to others/customers
Actively participates on the team by sharing information; has positive attitude and is open to new and different ideas; works productively with teams, seeks win/win solutions, puts the priorities and needs of the larger organization ahead of individual needs
Develops and fosters positive relationships with others over time; shows appreciation, support and respect for different styles, backgrounds, perspectives and needs
Interprets and processes information and ideas using logic and reason; develops sound conclusions based on evidence and data
Shows interest and takes action without being prompted; is motivated and resourceful in achieving successful results in a timely manner
Uses information, experience and knowledge to develop quality answers and plans to challenges and issues; actively looks for ways to help satisfy needs; is a continuous learner and pursues a high standard of performance
Plans and structures work; prioritizes tasks based on impact to sales, profit or customer experience; executes tasks in an efficient manner
Gives careful attention to details in all aspects of the position
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
Founded in 1902
10001+ employees
H1B Sponsorship
JCPenney has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (47)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
2026-01-16
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