First Citizens Bank · 23 hours ago
Business Systems Analyst III - Enterprise Payments (Remote)
United States
Full-time
Remote
Mid, Senior Level
4+ years expFirst Citizens Bank is a financial institution seeking a Business Systems Analyst III for their Enterprise Payments team. This remote role involves leading system analysis efforts, providing technical expertise, and delivering strategic insights to improve business systems and processes.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Data Analysis - Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analysis efforts of the work group
Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Determines and resolves complex factors that affect system processes. Ensures compliance through monitoring and analysis
Reporting - Enables strategic insight into business systems through reports to senior management. Evaluates systems based on data analysis, user input, and extensive testing. Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results
System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handles escalated and complex support issues. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output
Lead engagement with business partners on changing business needs, analyze business requirements, and communicate the system implications of proposed system changes
Manage and coordinate the initial assessment, analysis, requirements, development, testing and implementation of incremental enhancements/change requests and other minor releases
Responsible for serving as a liaison with the business owners to lead and facilitate the elicitation and prioritization of business initiatives and business requirements including but not limited to 3rd party vendor interface design, user interface specifications and report design
Convert application designs into data model and interface/data mapping specifications
Work closely with developers to understand data structures, data sources and systematic processes during system development
Advanced knowledge and analytical skills of systems integration through Web services, ETL, etc
Proactively and continuously look for systematic and data integrity issues across multiple systems to prioritize and fix
Manage and provide support for system production issues, change requests and maintenance
Solid written and verbal communication and problem-solving skills are mandatory, along with an orientation to detail and deadlines
Must be able to work in phases of systems analysis and data analysis. Communicates status, prioritizes requirements, influences and obtains approval for requirement documentation. Will be expected to guide and recommend process and system solutions to business owners
Qualification
Required
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operational Support
Solid written and verbal communication and problem-solving skills are mandatory, along with an orientation to detail and deadlines
Must be able to work in phases of systems analysis and data analysis
Communicates status, prioritizes requirements, influences and obtains approval for requirement documentation
Will be expected to guide and recommend process and system solutions to business owners
Preferred
6-8 years of experience working as a business systems analyst in the financial industry (Payments, Liquidity, Cash Management, Group Finance, Regulatory Reporting, Product Control etc.)
Proven track record in business requirements elicitation techniques, translation to functional and non-functional requirements, solutions design, story writing, test planning and change management
Proven experience in business process reengineering and systems analysis
Experience working with data management projects having experience in data analysis, data governance, data quality and lineage
Strong analytical and critical thinking skills, with the ability to analyze business requirements to determine processing flow, user needs, and inter-dependencies of multiple information systems
Experience in defining test strategy and writing test cases
Experience in SDLC and Agile methodologies
Excellent verbal and written communication skills; history of active engagement with business partners and stakeholders
Functional knowledge on Payment Gateways for Swift & FED, Payment Sanctions screening, Payment Fraud systems, Payment Workflow Management systems, Foreign Exchange, Trade Finance, and Treasury
Strong SQL skills: ability to write complex and effective SQL queries
Technical Acumen with good understanding of API, Messaging infrastructure, Distributed computing, System Integration patterns, event stream processing, micro-services and cloud native development
Analyze and translate complex requirements into a functional system design
Experience in data analytics and capable of digging into data
Experience juggling multiple projects and tasks
Rapid absorption of new information or new domain knowledge. Quick learner - able to pick up new concepts, methods and obtain deep understanding of systems and interface
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase