Floor Interior Services Corp ยท 2 days ago
Project Coordinator
Ocala, FL
Full-time
Onsite
Entry Level
1+ years expFloor Interior Services Corp is a trusted leader in delivering high-quality interior solutions. They are seeking a highly organized and customer-focused Project Coordinator to serve as the bridge between customers, retail partners, and installers, ensuring projects are completed with accuracy and outstanding service.
Construction
Responsibilities
Schedule installations and confirm daily appointments with customers
Track and monitor installation progress and service calls
Act as the first point of contact via phone, email, and text for customers, our retail partner, and installers
Guide installers in the field to ensure high-quality project delivery
Assist in resolving customer concerns including site visits when needed
Document and maintain accurate records of interactions, accounts, and project updates
Identify customer needs, provide timely solutions, and follow up to ensure satisfaction
Escalate store or project issues when appropriate
Deliver service with urgency, professionalism, and attention to detail
Qualification
Required
1-3 years of experience in a project coordination or customer service role
Strong organizational and problem-solving abilities
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient with Microsoft Office (Outlook, Excel, Word, Teams)
High school diploma or equivalent required
Customer service background a must
Must possess a valid Florida Driver's License
Must possess a current Forklift Certification or be willing to obtain one
Preferred
Bilingual (English/Spanish) highly preferred
Knowledge of the flooring industry is a plus
Benefits
401(k)
401(k) matching
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Tuition assistance
Company
Floor Interior Services Corp
Floor Interior Services Corp. is a family owned and operated installation provider with an expertise in floor covering and excellent customer service.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase